Air Selangor is a water supply company that provides treated water to the state of Selangor, Malaysia. It was established in 2019 as a result of the merger between four water supply companies in Selangor, namely Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), Puncak Niaga Sdn Bhd (PNSB), Konsortium ABASS Sdn Bhd (KASB), and Syarikat Pengeluar Air Selangor Holdings (Splash).

The company manages and maintains Selangor, Kuala Lumpur and Putrajaya water supply and wastewater treatment systems, ensuring that residents have access to clean and safe water. It has an Air Selangor Online customer portal accessible via airselangor.com.

How can I know my Air Selangor account number?

To find your Air Selangor account number, you can:

  1. Check your printed bill: Your account number should be printed on your monthly water bill from Air Selangor.
  2. Register for e-Billing: Sign up for Air Selangor’s e-Billing service on their website (https://www.airselangor.com/). Once registered, you can view your account number and billing information online.
  3. Contact Air Selangor customer service: If you cannot find your account number on your bill or online, you can contact Air Selangor’s customer service at 15300 or email them at [email protected]. Provide them with your name, address, and other relevant information, and they should be able to help you find your account number.

How to check Air Selangor bill details?

To check your Air Selangor bill details, follow these steps:

  1. Visit the Air Selangor website: https://www.airselangor.com/
  2. Click on “My Account” at the top right corner of the homepage.
  3. If you have an existing account, log in with your username and password. If you don’t have an account, click on “Register” to create one. You will need your account number, which can be found on your bill, and a valid email address.
  4. Once logged in, click on “My Bills” or “Bil Saya” to view your bill details, including the billing period, amount due, and due date.
  5. You can also download a PDF copy of your bill by clicking on the “Download” button.

Alternatively, you can use the Air Selangor mobile app to check your bill details. Download the app from the Google Play Store or Apple App Store, log in or register, and follow the same steps as above to view your bill details.

What happen if my Air Selangor has an outstanding bill?

In general, if you have an outstanding bill with Air Selangor, you may face consequences such as:

  1. Disconnection of water supply: Air Selangor may disconnect your water supply if you fail to pay your outstanding bill within the given time frame.
  2. Late payment charges: Air Selangor may charge you a late payment fee if you fail to pay your bill on time.
  3. Legal action: Air Selangor may take legal action against you to recover the outstanding amount.
  4. Negative impact on credit score: Failure to pay your bills on time may negatively impact your credit score, which can affect your ability to obtain credit in the future.

It is important to pay your bills on time to avoid any inconvenience or penalties.

If you are facing financial difficulties, you can contact Air Selangor to discuss payment options or seek assistance from relevant authorities.

How can I pay my Air Selangor bill?

To pay your Air Selangor bill, you can use one of the following methods:

  1. JomPAY: Pay your bill through your preferred bank’s online banking platform using the JomPAY biller code and reference number found on your bill.
  2. Air Selangor’s website: Visit the Air Selangor website (www.airselangor.com) and click “Pay Bill” to pay using your credit or debit card.
  3. Air Selangor Mobile App: Download the Air Selangor mobile app on your smartphone and register for an account. You can then pay your bill using your credit or debit card.
  4. Over-the-counter: Visit any Air Selangor Customer Service Counter or authorized payment agents such as post offices, convenience stores, or banks to make a payment in person.
  5. Auto-debit: Register for auto-debit with your preferred bank to have your bill amount automatically deducted from your bank account each month.

Remember to have your bill or account number handy when making a payment.

Why is my Air Selangor bill so high?

There could be several reasons why your Air Selangor bill is high, including:

  1. Increased water usage: If you have been using more water than usual, your bill will reflect this increase in usage.
  2. Leaks or water wastage: If there are leaks in your plumbing or you are wasting water, this can also contribute to a higher bill.
  3. Tariff rates: Air Selangor may have increased their tariff rates, which would result in a higher bill.
  4. Late payment fees: If you have missed previous payments, you may be charged late payment fees, which can add up over time.
  5. Meter reading errors: If there are errors in your meter reading, this can result in an inaccurate bill.

It is recommended that you contact Air Selangor directly to inquire about your bill and to address any concerns or issues you may have.

Air Selangor bill payment

Air Selangor offers online bill payment options through its official website. Customers can log in to their account, select the bill payment option, and pay using their credit card, debit card, or internet banking. Customers can also make bill payments through their bank’s online banking portal such as Maybank. They must log in to their online banking account, add Air Selangor as a payee, enter their account details, and make the payment.

Other than online payment, customers can use another method listed below:

  1. Mobile App: Air Selangor has a mobile app that allows customers to conveniently make bill payments. Users can download the app from the App Store or Google Play Store, log in to their account, and make a payment using various payment methods.
  2. Auto-Debit: Customers can set up an auto-debit arrangement with Air Selangor. This allows the company to deduct the bill amount from the customer’s nominated bank account or credit card on the due date.
  3. Pejabat Pos: Customers can visit any Pejabat Post branch to make bill payments over the counter. They must provide their account details and the bill amount to the bank teller.

Note: The availability of these payment options may vary based on the customer’s location and the services offered by Air Selangor. It is recommended to check with Air Selangor or visit their official website for the most updated information on bill payment options.

Why check bil air online?

There are several benefits of checking your water bill online:

  1. Convenience: Checking your water bill online allows you to access it at any time and from anywhere with an internet connection. You don’t have to wait for a physical bill to arrive in the mail or visit the water company’s office in person.
  2. Time-saving: Online bill checking eliminates the need for manual paperwork and reduces the time spent on managing bills. You can quickly view and track your water usage, payments, and due dates online.
  3. Cost-effective: Online bill checking can help you save money on postage and paper bills. It also reduces the chances of misplacing or losing a physical bill, which can result in late payment fees.
  4. Environmentally friendly: By opting for online bill checking, you contribute to reducing paper waste and promoting a more sustainable environment.
  5. Historical records: Online platforms often provide an archive of past water bills, allowing you to have a record of your usage and payments over time. This can be helpful for budgeting, tracking trends, or resolving any billing discrepancies.
  6. Payment options: Online bill checking typically offers various payment methods, such as credit/debit card payments or automatic bank transfers. This flexibility allows you to choose the most convenient way to pay your water bill.
  7. Notifications and reminders: Online bill checking often comes with features that send you notifications and reminders about upcoming due dates or outstanding payments. This helps you stay on top of your bills and avoid late fees.
  8. Access to additional information: Online platforms may provide additional resources, such as water conservation tips, FAQs, or customer support options, allowing you to access helpful information related to your water usage and bill.

Checking your water bill online offers convenience, efficiency, and cost savings, while also contributing to a more sustainable and environmentally friendly approach to bill management.

Adam Haris merupakan individu yang minat bidang computer security, cybersecurity, digital security dan information technology security (IT security). Adam juga berkongsi pengetahuan dan pandangan tentang topik berkaitan scam dan penipuan.

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