SAJ Check Bill Online (Ranhill eBilling)

Ranhill SAJ is a company in Johor that manages the state’s water supply chain, from abstraction to treatment and distribution. The company’s extensive infrastructure includes 46 water treatment plants that process 2,171 million litres of water daily, serving the needs of approximately four million residents across Johor.

Ranhill SAJ has implemented a digital billing and payment system through the portal (www.ranhillsaj.com.my) and MySAJ 2.0 mobile application. Customers can access detailed billing information, payment history, and consumption patterns. The MySAJ 2.0 mobile app for Android and iOS devices includes real-time notifications, interactive consumption tracking, and a built-in payment gateway supporting various payment methods such as online banking, credit/debit cards, and e-wallets like Touch ‘n Go and Boost. For customers preferring minimal registration requirements, the Quick Payment portal enables immediate bill settlement using the 16-digit water account number.

How Can I Register For a Ranhill SAJ Online Account?

Ranhill SAJ users can initiate registration by clicking the “Create Account” button and following the guided steps. The registration requires your 16-digit water account number, essential personal identification details and current contact information.

Once you’ve submitted these details, the system will send a verification email to activate your account. This activation grants you immediate access to their comprehensive online services platform, where you can efficiently manage your water bills and payments.

What are the Methods to Check My Ranhill SAJ Bill Online?

Ranhill SAJ has implemented three main channels for customers to access billing information: the SAJ portal, the MySAJ 2.0 mobile application and the quick payment option. Customers can log in to their accounts and view detailed billing histories and current charges through their official website.

The MySAJ 2.0 mobile application, available for Android and iOS platforms, offers enhanced functionality with features like instant bill viewing, payment processing, and push notifications for billing updates. For customers who prefer no registration, the Quick Payment feature enables bill settlement by simply entering their 16-digit water account number, eliminating the need for complete registration.

1. Official Website Portal

The Ranhill SAJ official website (www.ranhillsaj.com.my) is a comprehensive bill management platform. After logging into your account, you’ll access a user-friendly dashboard displaying your current bill, payment history, and consumption patterns. The website offers additional features such as downloadable bill statements in PDF format, historical consumption graphs, and payment scheduling options. Users can also update their personal information and contact details through this portal.

2. MySAJ 2.0 Mobile Application

The MySAJ 2.0 mobile application is available for free download on both Google Play Store and Apple App Store. Key features include:

• Real-time bill notifications and payment reminders
• Interactive consumption tracking with graphical representations
• Built-in payment gateway supporting multiple payment methods
• Service interruption updates and maintenance schedules
• Direct communication channel with customer service
• Water-saving tips and conservation guidelines
• Location-based service centre finder

3. Quick Payment Portal

The Quick Payment feature caters to users who prefer a streamlined experience without complete account registration. This method requires only your 16-digit water account number to access basic billing information and make payments. While this option offers limited functionality compared to registered accounts, it provides:

• Instant access to current bill amount
• Simple payment processing
• Receipt generation for completed transactions
• Basic consumption information
• No password management is required

What Information Do I Need To Check My Ranhill SAJ Bill?

The primary requirement to check the Ranhill SAJ bill is your 16-digit water account number, your unique identifier. The online portal or mobile application users must provide their registered email address and account password. These security measures protect your account information while ensuring convenient access to your billing details.

What Payment Methods Are Available for Ranhill SAJ?

Ranhill SAJ offers four main payment options to accommodate customer preferences: online banking, debit/credit cards, JomPAY, and e-wallet. Customers can use major online banking platforms such as Maybank2u for direct transfers or process payments using credit or debit cards through the secure payment gateway.

The JomPAY option requires only the biller code and your account number. Traditional payment methods remain available through authorized payment counters. Modern mobile wallet solutions like Boost and Touch ‘n Go eWallet offer additional flexibility for managing bill payments.

How Often are Ranhill SAJ Bills Generated?

The billing cycle at Ranhill SAJ operates monthly, with each bill representing water consumption over a 30-day period. The company employs a systematic approach to meter reading to ensure accurate consumption measurements and timely bill generation for all customers throughout its service area.

What Should I Do If I Face Technical Issues with Ranhill SAJ?

When encountering technical difficulties with Ranhill SAJ’s online services, customers can access multiple support channels. Basic troubleshooting steps include clearing the browser cache or switching to an alternative browser to resolve common access issues.

For more complex problems, customers can contact the dedicated customer service team through their helpline at 1800 88 7474 or via email at [email protected]. All Ranhill SAJ branches offer in-person support for customers who prefer face-to-face assistance in resolving their technical concerns.