How Do I Check The Status of My Passport Renewal

You can check your Malaysian passport renewal status through three main methods: the online portal, the immigration office, and the MyOnline Passport mobile app. To check passport status through the Immigration Department of Malaysia’s online portal (https://imigresen-online.imi.gov.my/eservices/main), locate the ‘Pertanyaan Status Permohonan—Inquiry of the application status‘ link under the MyOnline Passport section.

You can visit the immigration office in person or contact them directly. The MyOnline Passport mobile application is also available for iOS and Android devices.

How do I Check the Status of My Passport Renewal Application in Malaysia?

To check the status of your passport renewal:

1. Visit https://imigresen-online.imi.gov.my/eservices/main
2. Locate the ‘Pertanyaan Status Permohonan – Inquiry of the application status‘ link.
3. This can be found on the homepage under the MyOnline Passport section.
4. Click on the link to proceed.
5. Fill up all the information requested
6. Done

What Are The Common Status Messages When Checking Passport Renewal?

When checking your passport renewal status online, you may encounter various status messages such as “Application Received,” “In Process,” “Pending Additional Documents,” “Ready for Collection,” or “Application Rejected.” Each status indicates a different stage in the renewal process, with certain stages requiring specific actions from the applicant. For example, “Pending Additional Documents” may indicate the need to submit missing documentation, while “Ready for Collection” confirms that you can proceed to collect your new passport.

Common issues in online status-checking include system timeouts, payment gateway errors, or status updates not reflecting in real time. For technical errors, it may help to try clearing your browser cache during off-peak hours. Rejected applications often stem from poor-quality photographs, incomplete forms, or discrepancies in personal information. If the status remains unchanged for over a week, contacting the Immigration Department or visiting the application office is recommended.

What are The Payment Methods Available to Renew the Passport?

The Malaysian Immigration Department accepts various payment methods for passport renewals. Online payments can be made through FPX, credit, or debit cards. Cash payments are accepted at the counter for in-person applications, with a renewal fee of RM200 for adults and RM100 for children.

Although cash is preferred for in-person payments, some locations may accept e-wallet payments. It is crucial to retain the payment receipt, as it may be required upon collection.

What Information Do I Need To Check The Passport Status?

When checking your passport status, you must provide your application details and personal information through the online portal. This includes your application, receipt, and MyKad numbers for verification purposes. It’s important to have these documents readily available.

What Documentation Is Required For Special Cases?

Exceptional cases may require additional documentation beyond the standard requirements. For minors, both parents must be present with their MyKad or provide a consent letter along with the absent parent’s identification.

Lost or damaged passport renewals require a police report, while name changes necessitate legal documents like marriage certificates or deed polls. First-time applicants need to present birth certificates and identity verification. These cases may incur extra processing time and fees.

How Long Does The Passport Renewal Process Usually Take?

The standard processing time for Malaysian passport renewal varies. The online application typically takes 1-2 hours to complete. After submission, the processing time is usually 1-3 working days before the passport is ready for collection at your selected Immigration Office or Urban Transformation Centre (UTC). However, processing times may vary depending on the office’s workload and other factors.

What Are The Passport Renewal Application Validity Periods?

Passport renewal applications remain active in the system for 30 days after submission. If your passport is ready for collection, it must typically be collected within 30 days before the application lapses, requiring a reapplication. It’s advisable to begin the renewal process at least six months before the passport’s expiration, especially if you have upcoming travel plans, as very early applications may not be processed.

What Are The Alternative Passport Renewal Locations?

You can renew your passport at various locations besides the main Immigration Department offices. UTC (Urban Transformation Centers) offers passport renewal and other government services under one roof. Smaller town offices with lower population density, such as Mersing, Johor, might offer shorter waiting times for those seeking quicker service.

However, due to the high visitor volume, avoiding offices near border areas like Johor Bahru or Kulai, Johor is advisable.

What Is The Urgent Passport Renewal Process?

For urgent travel, the Immigration Department offers emergency passport renewal services. Proof of urgent travel, such as flight tickets or medical emergency documentation, is required. Emergency counters are available in certain branches, although waiting times may still apply, and additional fees are often charged. Not all offices provide this service, and emergency assistance is at the discretion of immigration officers based on the urgency and validity of the situation.

For urgent passport renewals, you can visit the nearest Immigration Department office or UTC with the following requirements:

• Completed passport renewal form (IMM.42)
• Current Malaysian passport
• Malaysian Identity Card (MyKad)
• A recent passport-sized photograph with a blue background
• Urgent renewal fee of RM200 for adults and RM100 for children below 12
• The urgent service typically processes passports within one working day.

What Should I Do When The Passport Is Ready?

Once your passport is ready for collection, you’ll need to do the following:

1. Bring your original MyKad
2. Bring your application receipt
3. Visit the selected Immigration office or UTC during operating hours
4. Present your queue number (if given)
5. Verify your biometric data before receiving the new passport

What Are The Immigration and UTC Operating Hours And Peak Periods?

Immigration offices and Urban Transformation Centres (UTCs) usually operate from 8:00 AM to 5:00 PM on weekdays, though some branches may offer extended hours or weekend services. Peak times occur during school holidays, festive seasons, and year-end periods, with shorter queues generally in the early morning.

During the holiday season, processing times may extend due to increased demand. Some branches may extend operating hours to handle these peak periods.

What Are The Special Considerations For Overseas Applications to Renew Malaysian Passport?

Malaysians abroad can renew their passports at Malaysian embassies or consulates. Overseas applications may have different status-checking procedures and processing times generally range from 2 to 8 weeks. Requirements vary by location, and additional documents may be requested.

Some consulates require appointments, and fees may be higher than domestic renewals due to added handling and shipping costs.

What Are The Passport Post-Collection Procedures?

Upon collecting your new passport, verify it for errors or damage, and check important security features like the biometric chip. If not cancelled, the old passport should be retained as it may contain valid visas, as some countries require both old and new passports for visa verification. It’s also advisable to keep a copy of the information page of the new passport for records.

Why Is Regular Status Checking of Passport Important?

Regular status checking is important for 4 main reasons:

1. Ensures timely renewal of upcoming travel plans
2. Maintains legal compliance with immigration laws
3. It helps avoid potential travel delays
4. Allows early detection and resolution of any application issues

1. Timely Renewal

Ensuring the passport is renewed on time is crucial for any upcoming overseas travel plans. Malaysian passports have a typical validity period of five years. If the passport is nearing its expiry date, it must be renewed as soon as possible, especially if there are upcoming overseas trips.

2. Legal Compliance

Having a valid passport is essential for establishing legal identity and compliance with immigration laws both within and outside Malaysia.

3. Avoiding Delays

By checking the status of a passport renewal, individuals can avoid potential delays in their travel plans, ensuring they have a valid passport before making any travel arrangements.

4. Problem Resolution

If there are any issues with the renewal application, checking the status allows for early detection and resolution of problems, ensuring a smoother renewal process.