Author: Adam Haris

An insurance claim for a car accident in Malaysia refers to a formal request made by the driver, policyholder or a third party to the insurance company. The insurance claim covers or reimburses the costs incurred due to a vehicular accident. After an accident occurs, you need to report it to the police and the insurance company. This should be done regardless of who is at fault for the accident. Information about the accident, such as photographs, witness contact information, and a copy of the police report, will be helpful. The claim process begins when you or a third party…

Customer service refers to the support and assistance a company provides to its customers before and after purchasing products or services. Customer service has various activities, including answering questions, solving problems, and helping customers understand how to use their purchased products or services. Customer service aims to ensure a positive customer experience, thereby building a good reputation and potentially increasing revenues for the business. In Malaysia, good customer service is important for businesses. The country is known for keeping customers happy compared to nearby places. As customers want better service, companies are working to improve how they help customers. Many…

Unifi is a service provided by Telekom Malaysia, catering to both residential and business customers by offering Internet access, VoIP, and IPTV. It operates through an optical fibre network, employing Fiber to the Home (FTTH) technology for individual housing units and VDSL2 for high-rise buildings. Owned by telecommunications giant Telekom Malaysia, Unifi is noted for its speed and reliability, surpassing its predecessor, Streamyx. It’s the pioneer in utilising fibre optic broadband infrastructure in Malaysia, also known as High-Speed Broadband Access (HSBA), which enables high-speed internet and vast network coverage. Unifi provides broadband services for individuals, homes, and enterprises and offers…

Astro is a player in the Pay TV market in Malaysia, offering a range of TV packages, including local and international channels. The platform streams movies, series, sports, and children’s content through its satellite Pay TV service, making it a one-stop-shop for various entertainment needs. Astro enjoyed a monopoly as Malaysia’s sole paid television operator until 2017 when Telekom Malaysia’s Unifi TV emerged as an alternative. This change happened because Astro’s 20-year exclusivity to provide Pay TV services via Satellite expired on February 28, 2017. Despite the emergence of competitors, Astro continues to dominate the Pay TV market in Malaysia…

Coway Malaysia is the Malaysian branch of Coway Co., Ltd., a company originally from South Korea that specializes in home and health appliances. The company is known for its range of products that include water purifiers, air purifiers, bidets, and water softeners, among others. Coway is recognized for its emphasis on research and development, producing advanced and innovative products intended to improve the quality of life and health of its customers. Coway has established a presence in Malaysia, with a reputation for providing high-quality water and air purifiers and exceptional customer service. The company offers installation, maintenance, and repair services…

“Mama Kerja” is an initiative introduced by the Selangor state government in 2023. It provides incentives and financial aid, or “bantuan”, to eligible working mothers in Selangor. Under this program, individuals who apply for the Mama Kerja incentive will receive a one-time payment of RM1,000 from the state government. The disbursement is within 14 days of submitting their application. From November 1, 2023, up to 5,000 eligible working mothers in Selangor can apply for this Child Care Incentive for Working Women (Mama Kerja) to alleviate the financial burden of childcare costs. Mama Kerja is State Government Aid Program to Help…

Digital identity or online identity refers to the persona of an individual, organisation, or entity as it is represented and perceived on the internet or other digital platforms. This identity has a variety of attributes and data, including, but not limited to, usernames, passwords, digital certificates, biometric data, and personal profiles. The Sarawak government uses this technology by introducing SarawakID. SarawakID is a unified online identity system to facilitate more accessible and more secure access to digital services provided by the Sarawak Government. It acts as a digital identity platform the Sarawak Government provides to streamline access to its online…

Enrich by Malaysia Airlines is the airline’s official loyalty program designed to reward frequent flyers and enhance travel experiences. Membership is free, and individuals can sign up to become Enrich members, thereby beginning to earn Enrich Points through various activities. Members earn points mainly through flying with Malaysia Airlines, one world® member airlines, and through partnerships with a variety of lifestyle and travel partners. Enrich Points can be redeemed for an extensive range of rewards, including flights, seat upgrades, access to Malaysia Airlines Golden Lounges, retail items, hotel stays, dining, and more. Members can manage their Enrich Points, update their…

Universiti Malaysia Pahang, officially named Universiti Malaysia Pahang Al-Sultan Abdullah (abbreviated as UMPSA), is a public technical university located in Pahang, Malaysia. Established in 2002, UMP specializes in engineering, technology, and high-level Technical and Vocational Education and Training (TVET) programs. UMP offers several online services to cater to its students’ educational needs including E-Learning through KALAM UMP. KALAM UMP, also known as Knowledge & Learning Management System (KALAM), is an online Learning Management System (LMS) utilized by Universiti Malaysia Pahang (UMP). It is a modern approaches to learning, particularly among the younger generation. KALAM hosts course information, learning materials, learning…

Great Eastern Malaysia, officially known as Great Eastern Life Assurance (Malaysia) Berhad (GELM), is a well-established insurance company in the country. It commenced its operations back in 1908 as a branch of The Great Eastern Life Assurance Company Limited, but later transitioned to a locally incorporated public company under the Scheme of Transfer of Business. With a history spanning over a century, it’s recognized as the oldest and largest life insurer in Malaysia, having been certified by The Malaysia Book of Records in 1998. As of December 2022, GELM has more than RM92 billion in assets, over 4.0 million policies…