An Air Selangor bill is an official monthly statement issued by Air Selangor (previously known as Syabas) that details the water consumption charges and related services for residential or commercial properties in Selangor, Kuala Lumpur, and Putrajaya. The bill includes essential information such as the account number, meter reading, consumption volume, and total amount due for the billing period.
An Air Selangor online bill is the digital version of the water utility statement that can be accessed through the new Air Selangor portal (previously CRISPORTAL) or the Air Selangor 2.0 mobile app. It provides real-time access to current and past billing information, enabling customers to view, download, and pay their bills electronically. The online bill contains identical information to the physical bill but offers additional features like instant payment options and historical consumption patterns. This system enables customers to access their water bills, make payments through various methods (JomPAY, credit/debit cards, auto-debit), monitor water usage patterns, receive e-billing services via email or WhatsApp, and manage their accounts 24/7 from anywhere with internet connectivity.
Air Selangor Check Bill Online
How To Check Air Selangor Bill Details?
To check Air Selangor bill online, visit the official login page at https://www.airselangor.com and enter your registered email address or username and password. For first-time users, click “Register” on the login page and provide your water account number and valid email address to create an account. Once logged in, look at the dashboard to check Air Selangor bill details.
For mobile users, the same information can be accessed through the Air Selangor 2.0 app. The app provides a convenient way to view bill details, including consumption history, payment status, and downloadable PDF copies of your bills.
How Can I Know My Air Selangor Account Number?
Your Air Selangor account number can be found directly on your printed monthly water bill in the account details section. If you cannot locate your bill, you can contact Air Selangor’s customer service at 15300 or email them at [email protected] with your name and property address for assistance.
If you’re registered for e-Billing, you can log in to your account on the Air Selangor website to view your account number. New property owners should ensure the account has been properly transferred to their name by contacting Air Selangor customer service.
How To Access Air Selangor Online Account?
To access Air Selangor online account, visit the official login page at https://www.airselangor.com, click Login/Register button, and enter your registered email address or username and password.
For first-time users, click Register on the login page and provide your water account number and valid email address to create an account.
If you’ve forgotten your password, use the Forgot Password link on the login page to reset it securely. The online portal is accessible 24/7 from both mobile devices and computers.
What Can I Do After Logging In to Air Selangor Portal?
Once logged in to your Air Selangor account dashboard, you can view and manage your account details, check current Air Selangor bills and past bills, and make payments online. The platform also allows you to submit queries and complaints directly through the Air Selangor Customer Portal.
For additional support or questions about using the online portal, Air Selangor’s customer service is available at 15300, or you can visit their comprehensive Help Centre for guidance on common issues and account management features.
Is Air Selangor 2.0 Replacing Air Selangor App?
Yes, Air Selangor 2.0 is designed to replace the existing Air Selangor app. The new Air Selangor 2.0 app enhance the existing features and provides more user-friendly experience. The new app provides comprehensive tools for managing water accounts, including bill viewing, usage tracking, and multiple payment options such as credit cards and e-wallets.
It also offers timely alerts about water disruptions in your area and interactive chat support through a virtual assistant named JOY. Users are encouraged to download Air Selangor 2.0 to benefit from these improvements.
How to Download Air Selangor 2.0 App?
To download the Air Selangor 2.0 app, visit the Google Play Store for Android devices or the Apple App Store for iOS devices.bOnce installed, you can manage your water accounts, view bills, track usage, and make payments conveniently from your mobile device.
What Happen If My Air Selangor Has An Outstanding Bill?
Outstanding bills may result in several consequences, including late payment charges and potential water supply disconnection after a warning notice. Air Selangor may also take legal action to recover the outstanding amount, which could affect your credit rating.
However, Air Selangor offers assistance to customers facing payment difficulties through installment payment plans and special arrangements. It’s recommended to contact them immediately if you’re having trouble paying your bill to discuss available options and avoid service interruption.
How Can I Pay My Air Selangor Bill?
To pay Air Selangor bill, you can use multiple payment methods including JomPAY through online banking, credit/debit card payments via their website and mobile app, and auto-debit arrangements. For JomPAY, use the biller code 4200 and reference number found on your bill through your preferred banking platform.
How to Pay Air Selangor Bill via Portal?
To pay Air Selangor bill using Air Selangor portal, click “Pay bills” button and select payment method either Credit/debit card, DuitNow or online banking. Follow the given instruction until the payment completed.
Physical payment options are also available at Air Selangor Customer Service Counters, post offices, authorized payment agents, and participating banks. Auto-debit arrangements can be set up to ensure timely payments and avoid late fees, while the mobile app provides a convenient platform for one-time payments.
How Can I Monitor My Air Selangor Water Usage?
The online platform provides detailed water consumption reports that help you track your usage patterns over time. This feature allows you to compare monthly usage, identify potential leaks through unusual spikes in consumption, and access water conservation tips to help manage your water usage efficiently.
Users can set up customized alerts for high usage patterns and receive notifications when consumption exceeds normal levels. The platform also provides comparative analysis tools to benchmark your usage against similar households, helping you understand if your water consumption is within normal ranges.
What If My Bill Seems Unusually High?
If you notice an unusually high bill, you can review your consumption history through the online portal to identify any significant changes. You should also check for visible leaks in your property and contact Air Selangor’s customer service for investigation if needed.
The online platform provides tools to help diagnose potential causes of high bills, including usage comparison charts and leak detection guides. Customers can also request a meter reading verification or technical inspection if they suspect billing or meter accuracy issues.
1 Comment
It is not user friendly. The old version is much more easier for those who are not IT savvy