You can check TIME Fibre coverage by visiting TIME’s official website at time.com.my/check-coverage and entering your full address. The online tool immediately confirms whether TIME Fibre Home internet service is available at your location. If coverage exists, you can proceed to view available plans and initiate the sign-up process directly through the website. TIME also promotes its coverage checker on its official Facebook page, encouraging users to verify availability as the network expands.
Broadbandfibre.com.my offers an alternative platform for checking TIME Fibre coverage, providing the same address-based verification service. This site also highlights that installation typically occurs within a few working days after a customer confirms coverage and completes registration. Both sources emphasize that customers can switch from their current provider to TIME Fibre provided the service is available at their address.
TIME Check Coverage
What Is TIME Fibre Home Internet?
TIME Fibre Home Internet is a fibre broadband service provided by TIME dotCom Bhd, a Malaysian telecommunications company. The service operates on a network that is 100% owned by TIME, which the company states provides greater stability and faster speeds. Available plans offer symmetrical speeds including 100Mbps, 200Mbps, 600Mbps, 1Gbps, and 2Gbps, depending on the customer’s location and the specific promotion being offered.
The service includes several value-added features such as free installation for most plans, extended installation hours, and 24/7 customer support. TIME provides modern equipment, including WiFi 6 or WiFi 7 routers with select plans, and offers mesh WiFi devices as add-ons to extend coverage. A key technological offering is its Fibre-To-The-Room (FTTR) technology, which is designed to deliver full-speed internet coverage in every room of a home.
What Plans and Promotions Does TIME Internet Offer?
TIME Internet offers a range of fibre broadband plans tailored to different needs and budgets. Promotional offers are frequently updated, such as a limited-time promotion providing the first month of service free upon sign-up. A prominent promotion featured on its homepage is a 600Mbps plan priced at RM99 for the first six months of service, after which standard pricing applies.
Other available plans include speeds of 200Mbps, 1Gbps, and 2Gbps, each with varying contract options and pricing. The 1Gbps and 2Gbps plans often include advanced hardware like WiFi 6 or WiFi 7 routers. TIME also provides business broadband solutions designed for SMEs and enterprises, which offer scalable and reliable internet with support for a higher number of connected devices.
Where Is TIME Fibre Coverage Available in Malaysia?
TIME Fibre coverage is primarily focused on major cities and high-rise residential buildings throughout Malaysia. The network has a significant presence in the Klang Valley and is undergoing active expansion. TIME has publicly announced its expansion efforts into landed homes beyond the Klang Valley, specifically naming the states of Penang, Perak, Melaka, Negeri Sembilan, and Johor as current targets for increased coverage.
The availability of specific internet speeds, particularly the higher-tier 1Gbps and 2Gbps plans, is dependent on the infrastructure present at a given address. Customers are always advised to use the official online coverage checker to get a definitive answer for their specific location, as the network’s footprint is continuously evolving.
What Additional Services and Support Does TIME Provide?
TIME provides comprehensive support and additional services to enhance the customer experience. This includes 24/7 customer support accessible through multiple channels for troubleshooting and assistance. The company has developed dedicated mobile applications that allow customers to manage their accounts, pay bills, and perform basic troubleshooting steps independently, adding a layer of convenience.
For businesses, TIME offers more than just internet connectivity. It provides a suite of digital and cloud services tailored for enterprises, including scalable and reliable connectivity solutions. For home users, value-added services include extended installation scheduling windows and the option to purchase mesh WiFi systems to eliminate coverage dead zones within a property.