Xpax prepaid balance is a mobile prepaid service offered by Celcom, a leading telecommunications provider in Malaysia.
It allows users to top up their mobile credit and use it for calls, SMS, and data usage.
The Xpax prepaid balance can be easily reloaded through various channels such as online banking, ATMs, and convenience stores.
Users can also check their balance and usage through the Xpax app or by dialing a USSD code.
The service offers various packages and promotions to cater to different user needs and budgets.
Xpax prepaid balance is a convenient and flexible mobile prepaid service that provides users with affordable and reliable connectivity.
How do I check my Xpax Prepaid data balance?
To check your Xpax Prepaid data balance, you can:
1. Dial *118# and select “Check Balance” from the menu. Then, select “Internet” and your data balance will be displayed.
2. Download the MyCelcom app and log in to your account. Your data balance will be displayed on the app’s dashboard.
3. Send an SMS with the keyword “BAL” to 28882. You will receive a reply with your data balance.
4. Call the Xpax customer service hotline at 122 and follow the instructions to check your data balance.
How long does Xpax Prepaid last?
Xpax Prepaid validity depends on the amount of credit you have loaded and the validity period associated with that credit.
For example, if you load RM10, you may get a validity period of 10 days.
The more credit you load, the longer the validity period. It’s essential to check with Xpax or refer to their website for the latest information on credit validity periods.
How do I check my Xpax account status?
You can check your Xpax account status by dialing *122# from your Xpax prepaid number and selecting the option for account status.
You can also check your account status through the Xpax app or by logging in to your Xpax account on the Celcom website.
How do I contact Xpax Customer Service?
You can contact Xpax Customer Service through the following channels:
1. Call their customer service hotline at 1111 from your Xpax number or +6019-6011111 from any other phone.
2. Chat with their customer service representatives through the Xpax website or app.
3. Reach out to them on social media platforms such as Facebook and Twitter.
4. Visit any Xpax store or Blue Cube outlet for assistance.
