Employees can retrieve their Employee Provident Fund (KWSP/EPF) number using their identity card number, whether through digital platforms (i-Akaun website and mobile app), automated systems (AVRS), or traditional channels (branch visits and employer HR).
These methods enable members to access their retirement savings, check balances, make withdrawals, and manage their accounts effectively.
Checking EPF Number
Can I Check KWSP Number With IC Online?
Yes, you can check your EPF number online using your IC number. You can do this by visiting the Employees Provident Fund (EPF) website, logging in with your username associated with your IC number, and searching for your EPF number. You can also use the EPF mobile app to check your EPF number.
How to Check EPF Number With IC Online?
The most direct method to check your EPF number is through the official KWSP website at https://www.kwsp.gov.my/ms/ilogin/login-member. Visit the website and click on “i-Akaun Registration (Individual)” if you’re a first-time user. For existing users, simply log in using your User ID and Password. Once logged in, click on the “PROFIL” menu at the top of the page where you can view your EPF number along with other personal information such as your name and address.
Here is a quick guide on how to check EPF number with IC online, where you don’t even need your IC number because it requires just a USER ID and PASSWORD.
- Visit the Employee Provident Fund (EPF) online website at https://www.kwsp.gov.my/ms/ilogin/login-member.
- Click Log Masuk
- Enter your USER ID and PASSWORD
- Click Log Masuk
- Once in, click PROFIL menu on top
- You will then see your No. KWSP and other information such as your name and address.
- Once you have accessed your information, you can view your latest contributions and the amount of your EPF balance.
- You can also check your EPF statement, where you will find a detailed summary of your total contributions and deductions.
This can be especially useful if you need to calculate how much you can withdraw from your EPF account. You can also view your past statements and track your EPF balance over time. All this information is available to you on the EPF website and can be accessed easily with your MyKad number.
Can I Check My EPF Number Using Mobile App And AVRS?
Yes, you can ownload and install the official EPF mobile app, “i-Akaun,” from your device’s app store. During the registration process, enter your MyKad number, and the app will display your EPF number.
KWSP also provides an Automated Voice Response System (AVRS) that members can use by calling 1800-88-7880. Enter your IC number when prompted to access your account information. Both services are available 24/7 for your convenience.
Check EPF Number Using Payslip
Your company’s Human Resources department maintains records of employees’ EPF numbers. You can request your EPF number from them by providing your IC number. Additionally, check your monthly payslip as most employers include the EPF number there. This method is particularly useful for newly employed individuals who haven’t set up their i-Akaun yet.
Using The EPF Call Center Service
Contact the EPF Call Management Centre at 03-8922 6000 if you need assistance retrieving your EPF number. The customer service representatives can help verify your EPF number using your IC number after conducting security verification questions to confirm your identity.
Visit An EPF Branch Office
For face-to-face assistance, you can visit any EPF branch with your MyKad. The counter staff can immediately verify and provide your EPF number. This method requires no prior appointment, but you may need to wait in line during peak hours. Branch operating hours are typically from 9:15 AM to 4:30 PM on working days.
Can I Check EPF Number Using SMS?
No, you cannot check EPF number with IC using SMS. You can check your EPF number by logging in to the EPF website or by calling EPF’s customer care line.
Can I Check EPF Balance Without i-Akaun?
Yes, EPF members can check their balance without using the i-Akaun online portal by calling the KWSP Automated Voice Response System (AVRS) at 1800-88-7880.
They will need to enter their IC number (identification card number) or employee number to gain access to their account balance. Alternatively, members can visit their nearest KWSP branch to check their balance.
Is KWSP and EPF the same?
Yes, KWSP (Kumpulan Wang Simpanan Pekerja) and EPF (Employees Provident Fund) are the same. They both refer to the mandatory national savings and pension scheme for Malaysian employees.
You can keep your money in EPF as long as you want. But most people withdraw it until they reach the age of 55.
2 Comments
My balance in the account not mentioned yet???im tired of being told to do that and this with no results,,birocrate attd
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