How Can Recipients Check Their MyKasih Balance

Recipients can check their MyKasih balance by entering their MyKad number on the official website at https://checkstatus.mykasih.net/. They can also use the MyKasih mobile application, available on Google Play and the App Store, which allows users to view their welfare wallet balance, transaction history, and expiry dates. The app provides additional features such as scanning product barcodes for eligibility and locating nearby merchants.

What Is MyKasih?

MyKasih refers to both a foundation and a government aid program in Malaysia. The MyKasih Foundation is a non-governmental organization founded in 2009 by Tan Sri Dr. Ngau Boon Keat and Puan Sri Jean Ngau. It channels aid to families and students through cashless disbursements using MyKad or a dedicated smartcard. The foundation’s flagship initiatives include the ‘Love My Neighbourhood’ food aid and ‘Love My School’ student bursary programmes. To date, it has distributed RM1.5 billion to over 6 million families and students nationwide.

MyKasih is also the name of a Malaysian government cash aid program targeting low-income groups (B40 and M40). A key initiative under this program is the Sumbangan Asas Rahmah (SARA), which provides a one-off RM100 credit to eligible Malaysians aged 18 and above. This aid is automatically credited to their MyKad starting 31 August 2025 and is valid until 31 December 2025. The program has an allocation of RM2 billion for 22 million eligible recipients.

Can MyKasih Balance Be Carried Forward?

Yes, the MyKasih (SARA) balance can be carried forward from month to month if it is not fully used. Official sources including the SARA portal, Ministry of Finance announcements, and the MyKasih Foundation confirm that any unused balance will automatically roll over into the following month. However, this rollover is only valid within the programme period, which ends on 31 December 2025. After that date, any remaining balance will expire and be forfeited. Therefore, while recipients can accumulate unspent funds each month, they must ensure that the full amount is utilised before the end of the programme’s validity.

How Does the MyKasih Aid Redemption Process Work?

The MyKasih aid redemption process requires recipients to select essential items from 14 approved categories at over 7,300 participating merchants nationwide. These merchants include major retailers such as Mydin, Giant, 99 Speedmart, Econsave, and KK Super Mart. Recipients must present their MyKad at checkout for verification.

The cashier scans the selected items, and the system automatically deducts the amount from the recipient’s MyKasih balance. The transaction is completed without cash exchange. The system recorded over 2.9 million users within the first three days of launch, with a transaction success rate that improved from 79% on the first day to 95% shortly after.

What Are the Key Features of the MyKasih Mobile Application?

The MyKasih mobile application, developed by DIV Services Sdn Bhd, provides recipients with comprehensive access to their welfare program details. Users can check their wallet balance, view transaction history, and see benefit expiry dates. The app includes a merchant finder feature that helps locate nearby participating stores using GPS functionality.

Additional features include a barcode scanner to check product eligibility against the 14 approved categories and a digital catalogue of eligible items. The app supports both English and Malay languages and sends notifications for new benefits or important announcements. Data security is maintained through encryption in transit, and no personally identifiable information is collected or shared with third parties.

Who Is Eligible for the MyKasih SARA RM100 Aid?

Eligibility for the MyKasih SARA RM100 aid extends to Malaysian citizens aged 18 and above who fall within the B40 and M40 income groups. This includes households registered under the STR (Sumbangan Tunai Rahmah) and eKasih databases. The program also covers elderly individuals without partners and single individuals meeting the income criteria.

The aid is credited automatically to eligible recipients’ MyKad starting 31 August 2025. Those who believe they meet the criteria but do not receive the aid can verify their status through the official MyKasih website or mobile application by entering their MyKad number.

What Items Can Be Purchased with MyKasih Aid?

The MyKasih aid can be used to purchase essential items across 14 approved categories. These categories include rice, eggs, instant noodles, canned food, and beverages. The list also includes condiments, biscuits, cooking oil, bread, and personal hygiene products.

Additional eligible items are flour, household cleaning products, approved medicines, and school supplies. All items must carry the MyKasih price tags at participating merchants. The program specifically excludes non-essential items, ensuring the aid is used for basic necessities.

How Does MyKasih Ensure Data Privacy and Security?

MyKasih ensures data privacy and security through multiple technical and operational measures. The mobile application encrypts all data in transit using industry-standard protocols. The system does not collect personally identifiable information, and no data is shared with third parties for marketing or other purposes.

The use of MyKad as the primary identification medium adds an additional layer of security, as it contains built-in security features that prevent unauthorized use. The Foundation and program administrators maintain strict data handling procedures in accordance with Malaysian data protection regulations.

What Happens to Unused MyKasih Balance After the Expiry Date?

Unused MyKasih balance expires after 31 December 2025 and cannot be used for purchases thereafter. The expired funds are not refundable to the recipient in cash or any other form. According to official program information, these unused funds will be redirected to support future government assistance programs.

Recipients can monitor their balance and expiry dates through the MyKasih app or website to ensure optimal use of their benefits. The program encourages recipients to utilize their full allocation within the validity period to maximize the assistance provided.

How Has the MyKasih Foundation Contributed to Social Welfare?

The MyKasih Foundation has contributed significantly to social welfare in Malaysia since its establishment in 2009. Beginning with a pilot project assisting 25 families, the foundation has expanded its reach to over 6 million families and students nationwide. It has channeled approximately RM1.5 billion in aid through its various programs.

The foundation collaborates with federal and state governments, zakat agencies, and private sector partners to implement its welfare initiatives. Its cashless disbursement system using MyKad ensures transparent and efficient aid distribution without leakages. All cash donations received by the foundation are tax-exempted, encouraging continued public and corporate support.

What Technical Support Is Available for MyKasih Users?

MyKasih users can access technical support through multiple channels. The mobile application includes a WhatsApp chat feature that allows users to connect directly with support representatives for assistance. The application also provides a comprehensive purchasing guide and FAQ section within the app to address common questions.

For those without smartphone access, support is available through the participating merchants’ staff, who are trained to assist with the redemption process. The program website also contains detailed information and contact details for additional support requirements. The latest application update includes improved user interface and additional support features to enhance user experience.