What is Bank Islam online banking?

bankislam.biz was decommissioned on 28 June 2025. Bank Islam online banking is now available at https://web.bimb.com (BIMB Web) or the BIMB Mobile app (available on App Store, Google Play, and AppGallery). The corporate information site at bankislam.com.my remains active.

BIMB Web provides the full range of online banking services including account management, fund transfers, bill payments, and online applications for various banking products.

How to login to Bank Islam online banking?

Here's how to log in to Bank Islam's online banking platform at BIMB Web.

  1. Open your web browser and go to: https://web.bimb.com
  2. On the homepage, click Login
  3. Enter your User ID
  4. Enter your Password
  5. Complete any additional verification prompted (e.g. OTP via SMS)
  6. Click the Login button to access your account.
  7. Done.

Remember to always log out after completing your banking transactions and never share your login credentials with anyone.

What to do if I cannot login Bank Islam?

If you are having trouble logging into your Bank Islam account, you can try the following steps:

1. Check your internet connection: Make sure you have a stable internet connection and try again.

2. Clear your browser cache: Clear your browser cache and cookies and try again.

3. Reset your password: If you have forgotten your password, you can reset it by clicking on the "Forgot Password" link on the login page.

4. Contact customer support: If none of the above steps work, you can contact Bank Islam customer support for assistance. They will be able to help you troubleshoot the issue and get you back into your account.

What should I do if I forgot my BIMB Web username or password?

If you have forgotten your Bank Islam username or password, you can follow these steps:

  1. Go to https://web.bimb.com and click on the "Forgot Login Details?" link.
  2. Choose Card Type, either  Bank Islam Debit Card-i or  Bank Islam Credit Card-i.
  3. Enter the chosen card number with PIN.
  4. Follow the instruction until finish.
  5. Done.

If you are still unable to retrieve your username or password, you can contact Bank Islam customer service for assistance.

Why my Bank Islam login session expired?

Your Bank Islam login session may have expired due to security reasons or inactivity for a certain period of time.

It is recommended to log out of your account after each session and avoid using public or shared devices to access your account.

If you are facing any issues with your login session, you can contact Bank Islam customer support for assistance.

Why is it important to keep my Bank Islam user ID and password secure?

It is important to keep your Bank Islam user ID and password secure because they are the keys to your online banking account.

If someone gains access to your user ID and password, they can potentially access your account, view your personal and financial information, and perform unauthorized transactions.

This can lead to financial loss, identity theft, and other serious consequences.

Therefore, it is crucial to keep your user ID and password confidential and secure by not sharing them with anyone, using strong and unique passwords, and changing them regularly.