A TNB JomPAY Biller Code is a unique numerical identifier (5454 for TNB electricity services) that is a standardized payment reference within Malaysia’s national bill payment scheme.
JomPAY enables customers to make secure, automated payments to Tenaga Nasional Berhad (TNB) services through the participating bank’s online platform or mobile banking app. The transactions are governed by specific payment limits (RM 10.00 to RM 1,000,000.00 for savings/current accounts and RM 10.00 to RM 50,000.00 for credit cards) and processing times that typically reflect within 1-2 business days.
TNB JomPAY Code
How Do I Pay My TNB Bill With JomPAY Biller Code?
To pay your TNB bill using JomPAY, log into your online banking platform or mobile banking app and locate the JomPAY payment section under “Pay & Transfer.” Enter the biller code 5454, followed by your 12-digit TNB account number as the reference number (Ref-1), and specify your payment amount according to your current bill.
You can pay your TNB bill through JomPAY using the below steps:
- Log in to your online banking or mobile banking app.
- Look for the JomPAY option, usually under the “Pay & Transfer” or similar category.
- Click on ‘Add Favourite Payee‘ and select or search for JomPAY.
- You’ll be asked to enter a Biller Code and a Reference Number. For TNB, the Biller Code is “5454”.
- Your Reference Number is your 12-digit TNB account number. You can find this on your TNB bill statement.
- Enter the amount you wish to pay.
- Please confirm that the details are correct: the Biller Code (5454 for TNB), Reference Number (your TNB account number), and the amount to be paid.
- Depending on your bank’s security measures, you may receive a verification request through your phone or email.
- Once you have verified, the payment will be processed.
- Keep a screenshot or printout of the payment confirmation as proof of payment.
What Information Do I Need To Pay TNB Bills Via JomPAY?
To make a successful TNB payment, you’ll need the JomPAY biller code 5454 and your 12-digit TNB account number, which serves as Ref-1. Your account number can be found on your monthly electricity bill. The Ref-2 field is typically not required for TNB payments.
Please have your latest bill on hand to ensure you pay the correct amount. TNB’s billing system automatically updates once payment is received, but keeping your payment receipt for reference is recommended, especially if you’re paying close to the due date.
Which Banks Accept TNB JomPAY Payments?
JomPAY for TNB bills is accepted by most major banks in Malaysia, including Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, Bank Islam, UOB, and Standard Chartered. The service is available through their respective online banking platforms, mobile apps, and ATMs.
You should check with your specific bank to confirm their JomPAY services and any specific requirements or limitations they may have for TNB payments. Each bank may have different security measures, such as SMS or email verification.
What Are The Benefits Of Using JomPAY For TNB Bills?
Using JomPAY for TNB payments offers multiple advantages, including zero transaction fees and immediate payment confirmation. The service is available 24/7, allowing you to make payments at your convenience through any participating bank in Malaysia, whether through online banking, mobile apps, or ATMs.
The platform also provides secure and traceable transactions, with each payment generating a unique reference number. This systematic approach helps prevent payment disputes and provides clear documentation for your records, particularly useful for business accounts or rental properties.
How Can I Track My TNB JomPAY Payments?
After completing your payment, you’ll receive a transaction reference number from your bank. This reference number serves as proof of payment and can be used to track your transaction status through your banking platform and TNB’s systems.
TNB typically updates their billing system within 24-48 hours of receiving payment. You can verify your payment status through the myTNB app or website, where your account balance will reflect the recent payment. It’s advisable to keep your payment receipt until it is reflected in your TNB account.
What Should I Do If My TNB JomPAY Payment Is Delayed?
If your payment hasn’t been reflected in your TNB account after 48 hours, verify that you’ve used the correct biller code (5454) and your 12-digit account number. Save your transaction reference number and payment receipt, as these will be required for verification.
If you experience payment delays or discrepancies, contact your bank’s customer service first, as they handle the initial payment processing. If the issue persists, contact TNB’s customer service with your JomPAY transaction details, and they will help trace and resolve any payment-related issues.
How Do I Handle TNB Bill Payments For Multiple Properties?
For customers managing multiple properties, each property will have its unique 12-digit TNB account number. While using the same JomPAY biller code (5454), make separate payments for each property using their respective account numbers to avoid misallocation.
It’s recommended to save each property as a separate favourite biller in your banking app, clearly labelled with property details or unit numbers. This organization helps prevent confusion and ensures payments are properly allocated to the correct property accounts.
