The TNB (Tenaga Nasional Berhad) JomPAY code is 5454. It is the official biller code for all electricity bill payments through Malaysia’s national bill payment scheme. This standardized code is recognized across all banking platforms in Malaysia, making it easier for customers to manage their electricity bill payments systematically.
TNB’s integration with JomPAY represents a significant move towards digital payment solutions. It allows customers to make secure payments through their preferred banking channels while eliminating the need to visit physical payment counters. This system operates under PayNet’s supervision, ensuring reliable and secure transactions.
TNB Biller Code JomPAY
How Do I Use The JomPAY Code For TNB Payments?
To pay your TNB bill using JomPAY, log into your online banking platform or mobile banking app and locate the JomPAY payment section. Enter the biller code 5454, followed by your TNB account number (found on your bill) as the reference number, and specify your payment amount according to your current bill.
For convenience, you can save TNB as a favourite biller in your banking app using the 5454 code. This feature eliminates the need to repeatedly enter the biller code and account details, streamlining your monthly electricity bill payments and reducing the risk of entering incorrect information.
What Information Do I Need To Pay TNB Bills Via JomPAY?
To make a successful TNB payment, you’ll need two essential pieces of information: the JomPAY biller code 5454 and your TNB account number. Your account number can be found on your monthly electricity bill or through the myTNB mobile app and website.
Additionally, having your latest bill on hand is important to ensure you’re paying the correct amount. TNB’s billing system automatically updates once payment is received, but keeping your payment receipt for reference is recommended, especially if you’re paying close to the due date.
What Are The Benefits Of Using JomPAY For TNB Bills?
Using JomPAY for TNB payments offers multiple advantages, including zero transaction fees and immediate payment confirmation. The service is available 24/7, allowing you to make payments at your convenience through any participating bank in Malaysia, whether through online banking, mobile apps, or ATMs.
The platform also provides secure and traceable transactions, with each payment generating a unique reference number. This systematic approach helps prevent payment disputes and provides clear documentation for your records, particularly useful for business accounts or rental properties.
How Can I Track My TNB JomPAY Payments?
After completing your payment, you’ll receive a transaction reference number from your bank. This reference number serves as proof of payment and can be used to track your transaction status through your banking platform and TNB’s systems.
TNB typically updates their billing system within 24-48 hours of receiving payment. You can verify your payment status through the myTNB app or website, where your account balance will reflect the recent payment. It’s advisable to keep your payment receipt until it is reflected in your TNB account.
What Should I Do If My TNB JomPAY Payment Is Delayed?
If your payment hasn’t been reflected in your TNB account after 48 hours, verify that you’ve used the correct biller code (5454) and account number. Save your transaction reference number and payment receipt, as these will be required for verification.
If you experience payment delays or discrepancies, contact your bank’s customer service first, as they handle the initial payment processing. If the issue persists, contact TNB’s customer service with your JomPAY transaction details, and they will help trace and resolve any payment-related issues.
How Do I Handle TNB Bill Payments For Multiple Properties?
For customers managing multiple properties, each property will have its unique TNB account number. While using the same JomPAY biller code (5454), make separate payments for each property using their respective account numbers to avoid misallocation.
It’s recommended to save each property as a separate favourite biller in your banking app, clearly labelled with property details or unit numbers. This organization helps prevent confusion and ensures payments are properly allocated to the correct property accounts.
