To login to EzBiz, visit the official portal at https://ezbiz.ssm.com.my/. On the homepage, you will find the login section where you need to enter your username and password. After entering your credentials, you will be prompted to input a verification code displayed on the screen. Once all fields are correctly filled, click the Sign In button to access your account.
If you are logging in for the first time, you will need to activate your account by following the instructions sent to your registered email. In case you forget your password, use the forgot password feature to reset it by verifying your identity through the registered email or phone number.
Sign In EzBiz (ezbiz.ssm.com.my)
What Is EzBiz?
EzBiz is an online business registration portal managed by the Companies Commission of Malaysia (SSM). It is designed to facilitate the registration and management of businesses in Malaysia. The platform offers services such as new business registration, changes to business particulars, business renewal, and business termination.
EzBiz is accessible 24 hours a day, 7 days a week, and is available to Malaysian citizens and permanent residents aged 18 and above. The platform is part of SSM’s effort to digitize business services, making it easier for entrepreneurs to manage their business affairs online. EzBiz is useful for small and medium-sized enterprises (SMEs) as it eliminates the need for physical visits to SSM offices.
How to Reset Your EzBiz Password?
If you forget your EzBiz password, you can reset it by clicking on the forgot password link on the login page. You will be prompted to enter your username or registered email address. After submitting the request, you will receive an email with a link to reset your password. Follow the instructions in the email to create a new password. Ensure that your new password meets the security requirements, such as including a mix of uppercase and lowercase letters, numbers, and special characters.
For example, if you cannot remember your password, click on the forgot password link, enter your email, and check your inbox for the reset instructions. Once you reset your password, you can log in using the new credentials.
How to Activate Your EzBiz Account?
To activate your EzBiz account, you must complete the user verification process. After registering, you will receive an email with instructions to verify your account. You will need to upload a copy of your MyKad (Malaysian identification card) and a selfie holding your MyKad.
You may need to provide other supporting documents, such as a driver’s license or passport. Once the documents are uploaded, you will need to schedule a video call appointment with an SSM officer for identity verification. The video call is conducted via WhatsApp, and you must be prepared with all the required documents during the call.
For example, if you are a first-time user, you will need to log in to your EzBiz account, navigate to the User Verification Request section, and follow the steps to upload your documents and schedule the video call.
What Are the Requirements to Use EzBiz?
To use EzBiz, you must meet specific requirements.
- Yu must be a Malaysian citizen or a permanent resident of Malaysia.
- You must be at least 18 years old.
- All business owners or partners must register and verify their accounts on the EzBiz platform. This verification process ensures that only authorized individuals can access and manage business-related information.
If you are a first-time user, you will need to complete the registration process, which includes providing personal details and verifying your identity through a video call or at an SSM office.
What Services Are Offered on EzBiz?
EzBiz offers a range of services to help business owners manage their registrations and updates online. These services include new business registration, where you can register a business under a personal name or trade name. You can also make changes to business particulars, such as updating the principal business address, type of business, or details of branches.
EzBiz allows for business renewal, which must be done before or within 12 months after the expiry date. The platform also provides business termination services for active businesses and compound services, where you can view outstanding compounds and make online payments.
For example, if you need to change the address of your business, you can log in to EzBiz, go to the Change of Business Particulars section, and update the information. Similarly, if your business registration is nearing expiry, you can use the Business Renewal service to extend its validity.
What Are the Fees for Using EzBiz?
The fees for using EzBiz vary depending on the service. For new business registration, the cost is RM30 per year for a personal name and RM60 per year for a trade name. If you need to make changes to business particulars, the fee is RM20.
Registering a branch costs RM5 per year for each branch, while business termination is free of charge. For business renewal, the fees are the same as new registration fees, with RM30 per year for a personal name and RM60 per year for a trade name. Additionally, accessing business information costs RM10.
For instance, if you are registering a new business under a trade name with one branch, the total cost would be RM65 (RM60 for the trade name and RM5 for the branch).
What Are the Payment Methods Available on EzBiz?
EzBiz accepts two main payment methods: credit card and FPX (Financial Process Exchange). FPX allows users to make payments directly from their online banking accounts. This flexibility ensures that users can complete transactions conveniently without needing to visit an SSM office.
For example, if you are renewing your business registration, you can choose to pay via FPX if you prefer using your online banking account.
How to Download Business Certificates and Information on EzBiz?
To download business certificates and information, log in to your EzBiz account and navigate to the My Business Services section. From there, you can access the Renewal Status/History, Registration Status/History, Changes Status/History, or Termination Status/History depending on the service you used. Once you locate the approved application, click on the Action button and select Download Certificate or Download Business Info. The downloaded documents can be saved or printed for your records.
For example, if you have recently renewed your business registration, you can log in to EzBiz, go to the Renewal Status/History section, and download the renewed certificate.
What Are the Common Issues Faced During EzBiz Login?
Common issues during EzBiz login include incorrect username or password, verification code errors, and account activation problems. If you enter the wrong username or password multiple times, your account may be temporarily locked. In such cases, you will need to reset your password. Verification code errors can occur if the code is not entered correctly or if it expires.
Ensure that you enter the code promptly after it is displayed. Account activation issues may arise if the verification process is not completed. Make sure to follow all steps, including the video call verification, to activate your account. For example, if you are unable to log in due to a verification code error, double-check the code and ensure that you enter it within the time limit. If the issue persists, contact SSM support for assistance.
How to Contact SSM for EzBiz Support?
For EzBiz support, you can contact the SSM Contact Centre at 03-7721 4000 or send an email to [email protected]. The support team can assist with issues related to account activation, login problems, and service inquiries. If you encounter technical difficulties, such as being unable to access the portal or complete a transaction, the support team can guide you through the resolution process.
For example, if you are unable to activate your account after completing the video call verification, you can call the SSM Contact Centre for further assistance.