To login Alliance Bank online, visit the official login page at www.allianceonline.com.my. Enter your username and password, then click the “Login” button to access your account. For mobile banking, download the allianceonline mobile app from the Google Play Store or the Apple App Store.
Once installed, open the Alliance Bank app, enter your login credentials, and proceed to your account dashboard. If you’re a first-time user, you’ll need to register for allianceonline by selecting the “Register” option on the login page and following the on-screen instructions to set up your account.
Sign In Alliance Bank Online
What Is Alliance Online?
allianceonline is Alliance Bank Malaysia’s internet banking platform that allows customers to perform financial transactions securely. The service supports balance inquiries, fund transfers, bill payments, and online investments. It is accessible via desktop or mobile app, with security features like Secure Phrase and Mobile Secure Approval (MSA) to prevent fraud.
Through allianceonline, users can manage their accounts, perform fund transfers, pay bills, schedule payments, and access e-statements, all from the convenience of their computer or mobile device.
How To Login Alliance Bank Online?
To login Alliance Bank online, visit www.allianceonline.com.my, enter your username, verify your Secure Phrase, and input your password. After logging in, high-risk transactions require authorization via Mobile Secure Approval (MSA) on the Alliance mobile app. If the Secure Phrase does not match, do not proceed, as this may indicate a phishing attempt.
How Do You Register for Alliance Online for the First Time?
First-time users must register via an ATM/debit card, credit card, or temporary ID obtained from Alliance Bank. For ATM/debit card registration, you need the 16-digit card number, PIN, and a registered mobile number. Credit card registration requires the card number, credit limit, and identification details.
If you lack a card, a temporary ID can be requested by calling 03-5516 9988. After submitting details, a Temporary PIN (T-PIN) is sent via SMS for verification.
What Should You Do If You Forget Your Username or Password?
If you forget your username or password, select the “Forgot Username / Password” link on the login page. You can retrieve your username or reset your password using your ATM/debit card, credit card, or temporary ID. A verification code (T-PIN) will be sent to your registered mobile number to complete the process.
How Does Mobile Secure Approval (MSA) Work for Login Authentication?
Mobile Secure Approval (MSA) replaces SMS TAC and requires approving transactions via the Alliance mobile app. When initiating a transaction, a push notification is sent to your registered device. You must verify the details and approve or reject the request within 2 minutes. If the notification expires, you can regenerate a Mobile Security Code (MSC) within the app.
What Security Measures Should You Follow When Logging In?
Always verify your Secure Phrase before entering your password and avoid clicking links from emails or SMS. Type the official URL (www.allianceonline.com.my) directly into your browser. Never share your username, password, or MSA codes with anyone. Install antivirus software and avoid using public computers for banking.
What Are Common Login Issues and How Can You Resolve Them?
Login issues may occur due to incorrect credentials, expired sessions, or unregistered devices. If your account is locked after multiple failed attempts, contact Alliance Bank at 03-5516 9988. Ensure your mobile number is updated in the bank’s system to receive authentication codes.
How Can You Update Your Mobile Number for Login Authentication?
To update your mobile number, visit an Alliance Bank ATM, insert your card, and select “Internet Banking Activation or Upgrade.” Alternatively, call customer service or visit a branch. The new number will receive T-PINs and MSA notifications for secure login approvals.
What Should You Do If You Suspect Unauthorized Login Activity?
Immediately call Alliance Bank at 03-5516 9988 if you notice suspicious transactions. Enable transaction alerts via email or SMS to monitor account activity. Report phishing attempts or fake websites to the bank’s scam alert team.
Are There Transaction Limits for Alliance Online?
The daily transaction limit for third-party transfers is RM50,000, but lower limits may apply based on account type. To increase your limit, visit a branch or contact customer service. Foreign currency transfers have a daily cap of RM10,000.
What Browsers and Devices Are Compatible with Alliance Online?
Alliance online supports Google Chrome, Mozilla Firefox, MS Edge, Safari, and Samsung Internet. The mobile app is available on iOS and Android. Ensure your device has the latest security updates before logging in.
How Do You Log In to Alliance Online on a New Device?
First-time login on a new device triggers a 12-hour cooling-off period for security. During this time, you can view account details but cannot perform transactions. After 12 hours, full access is restored with MSA authentication.
What Are the Customer Support Options for Login Problems?
For assistance, call Alliance Bank at 03-5516 9988 or email via the official website. Branch visits are recommended for complex issues like locked accounts or unregistered mobile numbers.