To log in to the AmBank Merchant Portal, visit the official login page at https://emerchant.ambank.com.my, enter your assigned User ID and password. If you’ve forgotten your User ID or password, there is a recovery option available on the login page to assist you in resetting your credentials.
AmBank Merchant Portal is a secure online platform that allows Malaysian businesses to manage payment transactions, monitor sales, and access merchant services. The portal supports various payment methods, including credit/debit cards, QR codes, and online transactions. It is designed for SMEs and large enterprises registered with AmBank.
Sign In AmBank Merchant
What Is AmBank Merchant Portal?
AmBank Merchant is a suite of business solutions offered by AmBank to support merchants in managing their payment processes efficiently. These services include accepting various payment methods such as credit and debit cards, contactless payments, online transactions, and QR code payments. The platform provides tools for transaction processing, sales monitoring, and access to value-added services like eBilling and Easy Payment Plans, aiming to enhance business operations and customer experiences.
How to Login AmBank Merchant?
To login to AmBank Merchant Portal, visit emerchant.ambank.com.my, enter your User ID and Password, and use the on-screen keyboard for additional security. If you forget your credentials, click “Forgotten User ID/Password?” to recover them. First-time users must register through AmBank’s official channels before accessing the portal.
How Do I Access the AmBank Merchant Login Page?
Access the AmBank Merchant login page by navigating to emerchant.ambank.com.my. Ensure you use a compatible browser such as Chrome, Firefox, or Edge. The portal is accessible 24/7, but transaction processing may follow banking hours.
What Are the Login Requirements for AmBank Merchant?
You need a registered User ID and Password to log in. AmBank provides these credentials during merchant account activation. The portal also recommends using the on-screen keyboard to prevent keylogging attacks. For first-time login, you may need to set up security questions or verify your identity via SMS.
What Should I Do If I Forget My AmBank Merchant User ID or Password?
Click “Forgotten User ID/Password?” on the login page to initiate recovery. You will need to provide your registered email or mobile number for verification. AmBank will send a reset link or OTP to restore access. If issues persist, contact AmBank SME Contact Centre at +603 2178 3188.
Is There a Mobile App for AmBank Merchant Login?
AmBank mTAP is the official merchant app for mobile transactions. It supports contactless payments (NFC), transaction history, and sales processing. However, the Merchant Portal is primarily web-based, and login must be done via the official website.
How Do I Ensure Secure Login for AmBank Merchant?
Use the on-screen keyboard to prevent malware from capturing keystrokes. Avoid public Wi-Fi when logging in, and enable two-factor authentication if available. Always verify the website URL before entering credentials to avoid phishing scams.
What Payment Solutions Are Available After Logging In?
The portal supports credit/debit cards, QR payments, and online transactions. Examples include DuitNow QR, Dynamic Currency Conversion (DCC), and eBilling. Merchants can also apply for Pay As You Grow (PayG) financing or Easy Payment Plan (EPP) directly through the portal.
How Do I Apply for DuitNow QR as an AmBank Merchant?
Submit an online application via AmBank’s DuitNow QR page. Provide your business registration number, account details, and store labels (if applicable). Approved merchants receive a QR code via email within 2 working days.
What Should I Do If My AmBank Merchant Account Is Locked?
Contact AmBank SME Support at +603 2178 3188 if your account is locked due to multiple failed login attempts. You may need to verify your identity before regaining access.
Can I Use AmBank Merchant Portal for Multiple Stores?
Yes, you can link multiple stores under one merchant account. For additional QR codes (beyond three), submit a manual request via email to [email protected].
How Do I Check Transaction History on AmBank Merchant Portal?
After logging in, navigate to the “Transaction” section to view real-time sales data. You can also access reports via AmOnline or AmAccess Biz for detailed analytics.
What Are the Customer Support Options for AmBank Merchant Login Issues?
Call +603 2178 3188 (Monday–Friday, 8.45 AM–5.45 PM) or email [email protected]. For DuitNow QR inquiries, refer to the FAQ section on AmBank’s website.
Are There Fees for Using AmBank Merchant Services?
DuitNow QR transactions are currently free with no Merchant Discount Rate (MDR). Other services, such as card terminals or eCommerce payments, may have associated fees based on your merchant agreement.
How Do I Update My Merchant Account Details?
Log in and navigate to “Manage Settings” to update business information, contact details, or banking particulars. For major changes, you may need to submit a request through AmBank’s support team.
What Security Measures Does AmBank Merchant Portal Have?
The portal uses encryption, on-screen keyboards, and SMS verification to prevent fraud. Merchants are advised to monitor transactions regularly and report suspicious activity immediately.
Can I Integrate AmBank Merchant Services with My E-Commerce Platform?
Yes, AmBank supports API integrations for online payment gateways. Contact the merchant support team for technical documentation and setup assistance.
How Do I Resolve Login Errors on AmBank Merchant Portal?
Clear your browser cache or try a different device if you encounter loading issues. For persistent errors, check AmBank’s service status page or contact support.
What Are the Benefits of Using AmBank Merchant Portal?
Real-time transaction tracking, multiple payment options, and SME financing solutions are key advantages. The portal also offers rebates, dynamic currency conversion, and corporate billing tools for business growth.
How Do I Log Out Securely from AmBank Merchant Portal?
Always click “Log Out” instead of closing the browser to terminate the session. This prevents unauthorized access if your device is shared.