To log in to AffinAlways, visit the official website at www.affinalways.com and click on the “Login” button. Enter your registered username and password to access your account. For AffinAlways direct link, use https://rib.affinalways.com/retail/#!/login. For mobile banking, download the AffinAlways app from the Google Play Store or the Apple App Store.
Once installed, open the AffinAlways app and log in using your existing credentials. If you’re a first-time user, you’ll need to register by visiting any Affin Bank branch to verify your identity and obtain a reference number. Then, go to the Retail Internet Banking portal, click on “First Time Login,” and follow the on-screen instructions to complete your registration.
Sign In Affin Always
What Is AffinAlways?
AffinAlways is Affin Bank’s digital banking platform that offers customers secure and convenient access to a comprehensive suite of financial services. Through AffinAlways, users can manage their accounts, perform fund transfers, pay bills, apply for new products, and monitor transaction history—all from a single, user-friendly interface. The platform is accessible via desktop and mobile devices, providing flexibility and ease of banking anytime, anywhere. For enhanced security, AffinAlways integrates AffinSecure, a built-in authentication feature that replaces traditional SMS TACs for transaction approvals.
What Is rib.affinalways.com?
rib.affinalways.com is the Retail Internet Banking (RIB) portal for Affin Bank, a Malaysian bank. It is Affin Bank’s online banking platform that allows customers to login rib.affinalways.com to manage their accounts, make transactions, and access various banking services from the comfort of their homes or offices. Customers can log in with their credentials to access their accounts, view account balances, transfer funds, pay bills, and perform other banking activities.
How to Login AffinAlways Using Mobile App?
To access AffinAlways, open the AffinAlways mobile banking app and enter your username and password. For returning users, biometric authentication options such as fingerprint or facial recognition are available for quicker access, provided your device supports these features. Ensure that your app is updated to the latest version (e.g., v8.0.19 as of March 2025) to avoid potential login issues.
If you are a first-time user, you must complete the registration process. This involves visiting any AFFIN branch to verify your identity and obtain a Reference Code. Once you have the Reference Code, go to the Retail Internet Banking portal, click on “First Time Login,” and follow the on-screen instructions to set up your login credentials.
How to Login rib.affinalways.com?
To login to Affin Bank online banking, here’s the process:
- Open your web browser and go to https://rib.affinalways.com
- You will immediately see login page
- Enter your Username and Password associated with your account.
- Verify your Secure Word and Secure Image as requested
- Click on the “Login” button to access your account.
- Done
What to Do If You Cannot Log In to Your AffinAlways / Affin Bank Account?
If you find yourself unable to log in to your Affin Bank online banking or the AffinAlwaysX mobile app, the first step is to check your internet connection. A weak or unstable network often causes login failures, so switching to a stronger Wi-Fi or mobile data connection may solve the issue. You should also make sure that you are using the latest version of the AffinAlwaysX app or the official website login page. Outdated apps or unofficial links may prevent access to your account. Clearing your browser cache and cookies, or refreshing the app by clearing stored data, is another effective way to remove conflicts caused by old files.
If your problem relates to login credentials, you can reset your password by clicking the “Forgot Password” link and following the verification steps, which may include your IC number or receiving a TAC SMS code. The same applies to usernames, as the system provides a “Forgot Username” option for recovery. When login issues still persist despite these attempts, you should contact Affin Bank Customer Care at +603-8230-2222 or reach out through the Help Centre available on the official affinalways.com website or app.
What to Do If You Forgot Your AffinAlways Username or Password?
Forgetting your login details does not mean you will lose access to your Affin Bank online account, as the bank provides a simple self-service recovery option. By selecting the “Forgot Password” or “Forgot Username” link on the AffinAlways login page, you will be required to provide personal details such as your IC number, registered mobile phone number, or in some cases, linked debit or credit card details. Once verified, you will receive further instructions via SMS or email, which may include a TAC code to confirm your identity before you are allowed to reset your login.
After the verification process, you will be able to create a new password or retrieve your username, allowing you to log in again without issue. To ensure success, it is important to follow the password rules provided, such as minimum character requirements and the use of letters and numbers. If you continue to face difficulties after attempting these steps, the next best solution is to contact Affin Bank’s customer support team, who can guide you through the recovery process and restore your access securely.
Why My Affin Bank Login Session Expires?
If you notice your AffinAlways session expires while you are logged in, it is usually caused by security measures built into the system. For your protection, Affin Bank automatically logs you out after a period of inactivity to prevent unauthorized access in case you forget to log out manually. This timeout feature is designed to protect your account from potential risks, especially if you are using a public or shared device. You may also experience forced logouts when the bank upgrades security protocols or pushes mandatory updates.
Another reason for session expiry could be outdated app versions or cached data conflicting with new updates. If this happens frequently, it is recommended to update the AffinAlwaysX mobile app or clear your browser cache if you are using the web portal. To minimize the inconvenience of being logged out unexpectedly, always remember to end your session properly, avoid public devices, and keep your browser or app up to date so that your session remains stable and secure.
Why It Is Important to Keep Your Affin Bank User ID and Password Secure?
Your Affin Bank user ID and password are the keys to your financial and personal information, which is why keeping them secure is absolutely vital. If someone else gains access to your login details, they could view your banking information, transfer funds, or even change your registered account settings. This type of unauthorized access can have serious consequences, ranging from direct financial losses to a negative impact on your credit score and financial stability.
Beyond financial risks, compromised login credentials can also lead to identity theft, where criminals use your details to open accounts, apply for loans, or commit fraud in your name. Keeping your credentials safe gives you peace of mind, ensures smooth access to your account, and prevents unwanted complications. To strengthen your security, always avoid sharing your login details, use strong passwords that meet the bank’s requirements, and be cautious about phishing attempts that try to steal your credentials through fake emails or websites.
How to Register my Device to Use AffinAlways?
After setting up your credentials, login to the app, agree to the Terms & Conditions, and register your device by entering the 6-digit TAC (Transaction Authorization Code) sent to your registered mobile number. Subsequently, activate AffinSecure within the app by entering another TAC received via SMS. Finally, perform self-activation of AffinSecure by calling the Affin Bank Call Centre at 03-8230-2222 and following the Interactive Voice Response (IVR) instructions.
Once these steps are completed, you can start using AffinAlways for your banking needs, including secure transaction approvals via AffinSecure.
What Are the Steps for First-Time AffinAlways Login?
First-time users must register via the AffinAlways app or retail internet banking (RIB) portal. The process involves agreeing to terms and conditions, creating a username and password, confirming identity details, and completing verification. If logging in via the RIB portal (rib.affinalways.com), users must also validate their Secure Word and Secure Image. After registration, users can access the app with their credentials.
What If You Forgot Your AffinAlways Username or Password?
If you’ve forgotten your AffinAlways username or password, you can reset them through the AffinAlways Retail Internet Banking (RIB) portal. Visit rib.affinalways.com, and on the login page, click on the “Forgot Username” or “Forgot Password” link. You’ll be prompted to enter required details such as your IC number and either your Credit/Debit/Virtual Card Number and PIN or answer your Challenge Questions. Follow the on-screen instructions to reset your credentials.
If you encounter issues during the reset process or require further assistance, you can contact Affin Bank’s Customer Careline at 03-8230 2222 or visit your nearest Affin Bank branch.
Why Is Your AffinAlways Login Session Expired?
Login sessions expire due to inactivity or security protocols. The app automatically logs users out after prolonged inactivity to prevent unauthorized access. If your session expires, re-enter your credentials or use biometric authentication to log in again. Clearing the app’s cache or updating to the latest version may resolve persistent session issues.
How to Resolve AffinAlways Login Approval Failures?
Failed transaction approvals often occur due to outdated app versions or unregistered AffinSecure. Users must approve transactions via AffinSecure, the app’s built-in authentication tool. If notifications are delayed, deregister and re-register AffinSecure in the app settings. For recurring issues, contact Affin Bank via AffinMY Facebook Messenger or X (Twitter) DM.
What Are the Security Measures for AffinAlways Login?
AffinAlways uses biometric login, AffinSecure, and encrypted data transmission. The app complies with Bank Negara Malaysia’s security standards, requiring multi-factor authentication for transactions. Users must avoid sharing login details and ensure their devices are malware-free. Financial and personal data are encrypted, but users should review the app’s privacy policy for data collection details.
What Should You Do If AffinAlways Login Fails Repeatedly?
Repeated failures may indicate account lockouts or system errors. Reset your password, ensure your device meets technical requirements, or switch to the RIB portal (rib.affinalways.com) as a temporary workaround. For unresolved issues, visit an Affin Bank branch with your identification documents.
How to Contact Affin Bank for Login Support?
Customer support is available via phone (+60382302222), Live Chat, or social media. Users can also email [email protected] or visit Menara Affin in Kuala Lumpur for in-person assistance. Provide your account details and error descriptions for faster resolution.
Why Did Affin Bank Replace SMS TAC with AffinSecure?
The shift to AffinSecure in July 2024 aimed to reduce SMS-based fraud. The change aligns with Bank Negara Malaysia’s mandate for stronger authentication in digital banking. Users must now approve transactions via the app instead of SMS codes.
How to Ensure Safe AffinAlways Login Practices?
Avoid public Wi-Fi for banking, enable biometric login, and monitor account activity. Report suspicious transactions immediately via Affin Bank’s 24/7 helpline. The bank will never request passwords via email or phone calls.
What Are the Alternatives If AffinAlways Is Unavailable?
Use Affin Bank’s RIB portal (rib.affinalways.com) or visit a branch. The RIB portal supports most app features, including fund transfers and bill payments. For urgent transactions, ATM services remain available.
How to Update AffinAlways for Optimal Login Performance?
Check the App Store or Google Play for updates monthly. Enable auto-updates to ensure you have the latest security patches. The March 2025 update (v8.0.19) fixed bugs affecting login approvals.
What Data Does AffinAlways Collect During Login?
The app collects personal and financial data, encrypted during transmission. This includes contact details, transaction history, and device location. Users can review data practices in the app’s privacy policy under “App Privacy” settings.
How Long Does AffinAlways Maintain Login Sessions?
Sessions typically expire after 15 minutes of inactivity. Prolonged sessions risk security breaches. Users must re-authenticate for sensitive actions like large transfers.
What Are the Penalties for Unauthorized AffinAlways Access?
Unauthorized access violates Malaysia’s Computer Crimes Act 1997, punishable by fines or imprisonment. Affin Bank monitors login attempts and may freeze accounts after multiple failed tries. Users must report lost devices or phishing attempts immediately.