To login AEON, visit the official AEON portal or app, enter your registered email/phone number and password, and click “Log In.” If logging in for the first time, ensure you have completed account registration. For issues like forgotten passwords, use the “Forgot Password” link or contact AEON’s customer support at 1-300-80-AEON (2366).
Sign In AEON
What Is AEON?
AEON is a Malaysian retail and financial services conglomerate operated by AEON CO. (M) BHD. [Company No. 198401014370 (126926-H)]. Established in 1984, AEON provides diverse services, including hypermarkets, credit facilities, and digital financial solutions through platforms like AEON Wallet Malaysia. The company emphasizes accessibility, offering retail shopping, credit cards, personal financing, and auto loans. For example, AEON Wallet Malaysia allows users to earn up to 5% cashback on credit card spending and convert loyalty points into cash.
How to Access the AEON Login Portal?
You can access the AEON login portal at the official website (myaeon2go.com.my) or by downloading the AEON Wallet Malaysia app. The portal supports both retail and financial service accounts. Ensure your browser is updated to avoid compatibility issues, as outdated browsers may display errors. For app users, AEON Wallet Malaysia is available on Google Play Store and Apple App Store, with over 1 million downloads and a 3.3-star rating based on 5,870 reviews.
What Are the Steps to Log In to AEON?
Below is the step-by-step to login AEON:
- Open myaeon2go.com.my or launch the AEON Wallet Malaysia app.
- Input your registered email address or phone number in the “Email/Phone Number” field.
- Type your password in the “Enter Password” field.
- Submit your details to access your account.
If logging into the AEON Wallet app, you may need to complete a two-factor authentication (2FA) process, which involves verifying your identity via OTP sent to your registered email and phone number.
What to Do If You Forget Your AEON Password?
Use the “Forgot Password” link on the login page to reset your credentials. You will receive instructions via email or SMS to create a new password. If the self-service option fails, contact AEON’s Careline at 1-300-80-AEON (2366) between 9 AM and 10 PM. Support agents can guide you through additional verification steps, such as confirming your identity using security questions or account details.
How to Ensure Secure AEON Account Login?
Enable biometric authentication (e.g., fingerprint or face recognition) in the AEON Wallet app for added security. The app employs multi-factor authentication, encryption, and anti-phishing measures to protect user data. Avoid sharing passwords or OTPs, and regularly update your login credentials. If you notice suspicious activity, immediately cancel your credit card through the app or contact customer support.
What Are the Benefits of Logging Into AEON?
There are 4 main benefit logging into AEON. You can track your finances by monitoring credit card transactions, AEON Points, and rebates in real time. Enjoy exclusive rewards where Platinum cardholders earn up to 10% cashback on select purchases. Experience convenient payments by using the app to scan QR codes at AEON Stores, AEON BiG Hypermarkets, and partner merchants. Access financial services to apply for personal loans, auto financing, or credit cards directly through the app. For example, AEON Points can be converted into cash vouchers or used to offset purchases at participating outlets.
How to Use the AEON Wallet Malaysia App for Login?
To use AEON Wallet, download the App by installing AEON Wallet Malaysia from your device’s app store. Register or Log In where new users must create an account using their AEON Credit Card details. Enable Security Features by activating biometric login or 2FA in the app settings. Access Services to check balances, reload funds, or pay bills seamlessly. The app also allows instant card cancellation if fraud is suspected, ensuring immediate protection against unauthorized transactions.
What Are Common AEON Login Issues and Solutions?
There are 4 common issues including invalid credentials, OTP delays, app crashes and account lockouts. Invalid Credentials issues can be resolved by double-checking your email/phone number and password, ensuring caps lock is off. For OTP Delays, wait 2–5 minutes for the OTP to arrive; if it doesn’t, request a new one. App Crashes can be fixed by updating the app to the latest version (e.g., January 2025 update) or reinstalling it. For Account Lockouts, contact support if repeated login attempts trigger a temporary lock. Users have reported issues like OTP requirements for both email and phone numbers after app updates. AEON recommends ensuring app compatibility with your device’s operating system.
How to Contact AEON Customer Support for Login Help?
Reach AEON’s Careline at 1-300-80-AEON (2366) or email [email protected]. Support is available daily from 9 AM to 10 PM. For app-specific issues, visit the “Help and Support” section on AEON Credit’s website (myaeoncredit.com.my). Live chat options are also available within the AEON Wallet app.
What Additional Resources Does AEON Provide?
AEON provides comprehensive Policies where you can review the Privacy Policy, Refund Policy, and Terms and Conditions on AEON’s website. Access current Promotions like 10% discounts at Ido-Ichi Group restaurants or RM5–RM10 off delivery orders. Utilize Financial Tools such as the Credit Card Finder to compare card benefits or explore auto financing options. For instance, AEON’s “Big Life Changes Made Easy” initiative offers low-interest personal loans for home renovations or medical expenses.