To login to BIMB, visit the official Bank Islam online banking platform at https://web.bimb.com, enter Username, confirm Security Image and Phrase, enter Password and click Login button.
If you are a first-time user, you must register for BIMB Web or BIMB Mobile. If you forget your BIMB password, you can reset it using your Bank Islam Debit Card-i or Credit Card-i and PIN number.
Sign In BIMB
What Is BIMB?
BIMB, or Bank Islam Malaysia Berhad, is Malaysia’s first Islamic bank established in 1983. It operates under Shariah principles and provides financial products and services, including savings accounts, financing, investments, and digital banking solutions. BIMB Web and BIMB Mobile are the bank’s digital platforms that allow customers to manage their finances online.
These platforms provide features such as real-time balance updates, fund transfers, bill payments, and investment management. BIMB is regulated by Bank Negara Malaysia.
How to Login to BIMB Web?
To login to BIMB Web, go to official Bank Islam digital banking platform at https://web.bimb.com, enter Username, enter Password, confirm Security Image and Phrase, and click Login button to access the dashboard. Once logged in, you can access your account summary, perform transactions, and manage your finances.
How to Register for BIMB Web for the First Time?
To register for BIMB Web, you must be at least 18 years old and have an individual current or savings account with Bank Islam. You also need a Bank Islam ATM/Debit Card and your ATM PIN. Visit the official BIMB Web registration page at https://web.bimb.com and click on “First Time User.” After reading the terms and conditions, enter your 16-digit ATM/Debit Card number and PIN. Create a USER ID and password, and provide other required details. Once confirmed, your registration is complete, and you can start using BIMB Web for online banking.
How to Reset BIMB Web Password?
If you forget your BIMB Web password, you can reset it by clicking on the “Forgot Password” link on the login page. You will need your USER ID, Bank Islam Debit Card-i or Credit Card-i, and ATM PIN to reset your password. After entering these details, you will receive a Secure Code on your registered mobile number. Enter the Secure Code to verify your identity and create a new password. This process ensures that only authorized users can reset their passwords.
How to Activate BIMB Mobile for the First Time?
To activate BIMB Mobile, you must first download the app from the Google Play Store, Apple App Store, or Huawei AppGallery. After downloading, open the app and select “Existing Bank Islam User.” Enter your Username, Password, and ID number to log in. If this is your first time using BIMB Mobile, you will need to activate your online access. This can be done at any Bank Islam ATM, CRM, or branch. For customers outside Malaysia, activation can be completed by contacting the Bank Islam Contact Center.
How to Login to BIMB Mobile?
To login to BIMB Mobile, open the app and enter your Username and Password.. If your device supports biometric authentication, you can use Face ID or fingerprint recognition for faster and more secure access.
After logging in, you will be able to view your account balances, perform transactions, and access other banking services. BIMB Mobile also offers real-time transaction alerts and push notifications to keep you informed about your account activity.
What Are The Differences Between bankislam.biz and web.bimb.com?
Bank Islam has introduced BIMB Web and BIMB Mobile as its latest digital banking platforms, replacing the older bankislam.biz and GO by Bank Islam services. These new platforms offer enhanced security, modern interfaces, and improved user experiences. Here’s the comparison table between bankislam.biz (Old Platform) and web.bimb.com (New Platform):
| Feature | bankislam.biz (Old Platform) | web.bimb.com (New Platform) |
|---|---|---|
| User Interface | Outdated design | Modern and intuitive |
| Security Features | Basic authentication | Enhanced with BIMB Secure and device binding |
| Mobile Integration | Limited | Seamless with BIMB Mobile |
| Services Offered | Standard banking functions | Expanded services including investments, zakat, and more |
| Platform Stability | Less stable | Improved stability and performance |
| Availability | Phasing out by November 2025 | Active and continuously updated |
Note: Bank Islam is transitioning users to the new BIMB platforms. It’s recommended to migrate to ensure continued access to digital banking services
What Are the Security Features of BIMB Web and BIMB Mobile?
BIMB Web and BIMB Mobile are equipped with advanced security features to protect your financial information. These include BIMB Secure, which replaces the traditional i-Access Code and uses two-factor authentication for secure transaction authorization. Device Binding ensures that only registered devices can access your account, preventing unauthorized access to BIMB.
What Are the Transaction Limits on BIMB Web and BIMB Mobile?
The daily transaction limits on BIMB Web and BIMB Mobile vary depending on the type of transaction. For own transfers within Bank Islam, the limit is RM100,000, while the maximum daily limit for third-party transfers is RM250.
For bill payments and JomPAY, the daily limit is RM5,000. These limits are in place to protect your account from unauthorized transactions. You can adjust your transaction limits by logging into BIMB Web or BIMB Mobile and navigating to the Transaction Limit Maintenance section.
What Should You Do If You Suspect Unauthorized Activity on Your BIMB Account?
If you suspect unauthorized activity on your BIMB account, you should immediately activate the Kill Switch feature to disable your account. This can be done through BIMB Web or BIMB Mobile. After disabling your account, contact the Bank Islam Contact Center at 03-26 900 900 or the National Scam Response Centre (NSRC) at 997 to report the incident. It is also recommended to change your password and update your security settings to prevent further unauthorized access.
How to Update Your Profile on BIMB Web and BIMB Mobile?
To update your profile on BIMB Web or BIMB Mobile, log in to your account and navigate to the Settings section. From there, you can update your mobile number, mailing address, and security questions.
Keeping your profile information up to date is important to ensure a seamless banking experience and to avoid any potential issues with account access or transaction limits. If you need to update your mailing address for a joint account, you must visit a Bank Islam branch.
What Are the Benefits of Using BIMB Web and BIMB Mobile?
BIMB Web and BIMB Mobile offer a range of benefits, including 24/7 access to your accounts, real-time balance updates, and seamless transactions. You can perform fund transfers, bill payments, and investment management from the comfort of your home or on the go.
The platforms also provide enhanced security features such as BIMB Secure and Kill Switch to protect your financial information. Additionally, BIMB Mobile supports DuitNow QR payments, allowing you to make payments at over 450,000 merchants in Malaysia.
How to Contact BIMB Customer Support?
If you need assistance with BIMB Web or BIMB Mobile, you can contact the Bank Islam Contact Center at 03-26 900 900 or email [email protected]. The contact center is available 24 hours a day to assist with any issues related to your account or transactions.
You can also visit the Help Center on the BIMB website for guides, FAQs, and tips on using the app. For urgent issues, such as suspected fraud or unauthorized transactions, you should immediately contact the National Scam Response Centre (NSRC) at 997.