To login to BIMB, you need a username and password. For existing users, simply enter your username and password on the login page at https://bimb.com. If you are a first-time user, you must register for BIMB Web or BIMB Mobile. If you forget your password, you can reset it using your Bank Islam Debit Card-i or Credit Card-i and PIN number. BIMB, which stands for Bank Islam Malaysia Berhad, is one of Malaysia’s Islamic banks offering digital banking services, including BIMB Web and BIMB Mobile.
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What Is BIMB?
BIMB, or Bank Islam Malaysia Berhad, is Malaysia’s first Islamic bank established in 1983. It operates under Shariah principles and offers a wide range of financial products and services, including savings accounts, financing, investments, and digital banking solutions. BIMB Web and BIMB Mobile are the bank’s digital platforms that allow customers to manage their finances online.
These platforms provide features such as real-time balance updates, fund transfers, bill payments, and investment management. BIMB is regulated by Bank Negara Malaysia and is known for its commitment to ethical banking practices.
How to Register for BIMB Web for the First Time?
To register for BIMB Web, you must be at least 18 years old and have an individual current or savings account with Bank Islam. You also need a Bank Islam ATM/Debit Card and your ATM PIN. Visit the official BIMB Web registration page at https://web.bimb.com and click on “First Time User.” After reading the terms and conditions, enter your 16-digit ATM/Debit Card number and PIN. Create a USER ID and password, and provide other required details. Once confirmed, your registration is complete, and you can start using BIMB Web for online banking.
How to Login to BIMB Web?
To login to BIMB Web, go to https://web.bimb.com and enter your USER ID. After entering your USER ID, you will be prompted to enter your password. If you are logging in for the first time, you may need to set up additional security features such as Secret Questions and Private Word. These security measures are designed to protect your account from unauthorized access. Once logged in, you can access your account summary, perform transactions, and manage your finances.
How to Reset Your BIMB Web Password?
If you forget your BIMB Web password, you can reset it by clicking on the “Forgot Password” link on the login page. You will need your USER ID, Bank Islam Debit Card-i or Credit Card-i, and ATM PIN to reset your password. After entering these details, you will receive a Secure Code on your registered mobile number. Enter the Secure Code to verify your identity and create a new password. This process ensures that only authorized users can reset their passwords.
How to Activate BIMB Mobile for the First Time?
To activate BIMB Mobile, you must first download the app from the Apple App Store, Google Play Store, or Huawei App Gallery. After downloading, open the app and select “Existing Bank Islam User.” Enter your USER ID, ID Number, and password to log in. If this is your first time using BIMB Mobile, you will need to activate your online access. This can be done at any Bank Islam ATM, CRM, or branch. For customers outside Malaysia, activation can be completed by contacting the Bank Islam Contact Center.
How to Login to BIMB Mobile?
To login to BIMB Mobile, open the app and enter your USER ID and password. If your device supports biometric authentication, you can use Face ID or fingerprint recognition for faster and more secure access. After logging in, you will be able to view your account balances, perform transactions, and access other banking services. BIMB Mobile also offers real-time transaction alerts and push notifications to keep you informed about your account activity.
What Are the Security Features of BIMB Web and BIMB Mobile?
BIMB Web and BIMB Mobile are equipped with advanced security features to protect your financial information. These include BIMB Secure, which replaces the traditional i-Access Code and uses two-factor authentication for secure transaction authorization. Other security measures include Secret Questions, Private Word, and Private Image, which help verify your identity during login and transactions. Additionally, BIMB Mobile offers a Kill Switch feature that allows you to immediately disable your account in case of suspicious activity.
What Are the Transaction Limits on BIMB Web and BIMB Mobile?
The daily transaction limits on BIMB Web and BIMB Mobile vary depending on the type of transaction. For own transfers within Bank Islam, the limit is RM100,000, while the maximum daily limit for third-party transfers is RM250. For bill payments and JomPAY, the daily limit is RM5,000. These limits are in place to protect your account from unauthorized transactions. You can adjust your transaction limits by logging into BIMB Web or BIMB Mobile and navigating to the Transaction Limit Maintenance section.
What Should You Do If You Suspect Unauthorized Activity on Your BIMB Account?
If you suspect unauthorized activity on your BIMB account, you should immediately activate the Kill Switch feature to disable your account. This can be done through BIMB Web or BIMB Mobile. After disabling your account, contact the Bank Islam Contact Center at 03-26 900 900 or the National Scam Response Centre (NSRC) at 997 to report the incident. It is also recommended to change your password and update your security settings to prevent further unauthorized access.
How to Update Your Profile on BIMB Web and BIMB Mobile?
To update your profile on BIMB Web or BIMB Mobile, log in to your account and navigate to the Settings section. From there, you can update your mobile number, mailing address, and security questions. Keeping your profile information up to date is important to ensure a seamless banking experience and to avoid any potential issues with account access or transaction limits. If you need to update your mailing address for a joint account, you must visit a Bank Islam branch.
What Are the Benefits of Using BIMB Web and BIMB Mobile?
BIMB Web and BIMB Mobile offer a range of benefits, including 24/7 access to your accounts, real-time balance updates, and seamless transactions. You can perform fund transfers, bill payments, and investment management from the comfort of your home or on the go. The platforms also provide enhanced security features such as BIMB Secure and Kill Switch to protect your financial information. Additionally, BIMB Mobile supports DuitNow QR payments, allowing you to make payments at over 450,000 merchants in Malaysia.
How to Contact BIMB Customer Support?
If you need assistance with BIMB Web or BIMB Mobile, you can contact the Bank Islam Contact Center at 03-26 900 900 or email [email protected]. The contact center is available 24 hours a day to assist with any issues related to your account or transactions. You can also visit the Help Center on the BIMB website for guides, FAQs, and tips on using the app. For urgent issues, such as suspected fraud or unauthorized transactions, you should immediately contact the National Scam Response Centre (NSRC) at 997.