CIMB BizChannel Login (cimb.bizchannel.com.my)

To login CIMB BizChannel, visit official URL at https://www.cimb.bizchannel.com.my, enter Company ID, User ID, and password. First-time users must complete a one-time setup with details from a CIMB email and an SMS PIN. Existing users log in directly via the website or mobile app. If you forget your password, use the self-service reset feature or contact CIMB support.

CIMB BizChannel is a digital banking platform for businesses in Malaysia that provides cash flow tracking, fund transfers, payroll automation, and multi-user account management. It supports transactions like IBG, RENTAS, and DuitNow with high-security features such as two-factor authentication and 128-bit SSL encryption.

How to Login CIMB BizChannel?

To log in to CIMB BizChannel, visit https://www.cimb.bizchannel.com.my, enter Company ID, User ID, password, and authenticate using the Mobile Token. For subsequent logins, simply go to the same URL, enter your credentials, and verify using the Mobile Token, TAC, or SecureWord. If you forget your password or your account is locked, you can use the “Forgot Password” option on the login page to reset your access. It’s also important to check for scheduled maintenance notices, as the platform may be temporarily unavailable during system upgrades.

What Are the Requirements for CIMB BizChannel First-Time Login?

For first-time login, you need the Company ID, User ID, and initial password from the CIMB email titled BizChannel@CIMB Login Details, along with a one-time PIN sent via SMS. You must also download the BizChannel@CIMB mobile app if using a mobile token.

The email contains credentials for initial access, while the SMS provides a temporary PIN valid for a single session. After verification, you’ll need to create a new password and set up your SecureWord. Once that’s done, you’ll be asked to activate your Mobile Token. Ensure your registered mobile number is active to receive the PIN. Without these, you cannot proceed with the setup.

How Do First-Time Users Complete the Login Setup?

First-time users must activate their account by entering the provided credentials, verifying the SMS PIN, and setting a new password and SecureWord. Mobile token users must scan a QR code from the website within 60 seconds using the app.

After entering the Company ID and initial password, the system prompts for the SMS PIN. Post-verification, you create a permanent password (8–10 alphanumeric characters) and a SecureWord (4–10 characters). For mobile token activation, the app generates an OTP after scanning the QR code.

What Is the Process for Existing Users to Log In?

Existing users log in by entering their Company ID, User ID, and password on the website or app. They may need to verify their SecureWord or generate an OTP via mobile token for transactions.

The system enforces two-factor authentication for security. For example, high-value transfers require OTP validation. If the mobile token is inactive, users must reactivate it by re-scanning the QR code or contacting support.

How Do You Reset a Forgotten Password?

Password reset requires the User ID and registered mobile number. Use the Forgot Password link on the login page, then follow SMS instructions to set a new password. System administrators can also reset passwords for team members.

Self-service resets are instant, while admin-assisted resets may take up to 24 hours. The new password must meet the same 8–10 character alphanumeric rule. Repeated failed attempts lock the account, requiring admin intervention.

Who Is Eligible To Register For BizChannel@CIMB?

Individuals, companies, and clubs that have a corporate account with CIMB Bank or CIMB Islamic are eligible to register for BizChannel@CIMB.

How To Register For BizChannel@CIMB At cimb.bizchannel.com.my?

To register CIMB BizChannel, you must either visit any CIMB or CIMB Islamic branch to obtain the registration form, or you can download and print the BizChannel@CIMB Application Form from the official website. Once completed, submit the form to any CIMB or CIMB Islamic branch. After your application is processed, both the authorised user(s) and the system administrator(s) will receive login details and user passwords via two separate emails.

A Personal Identification Number (PIN) will also be sent to your registered Malaysian mobile number for unlocking the user password. Note that foreign mobile numbers are not supported. For users under the Standard and Customised Packages, you can start using the service immediately after receiving the One-Time Password (OTP) from the provided Security Device. For the Lite Package, the OTP will be sent via SMS, and no security device is required. It is highly recommended to carefully read the checklist and supporting documents required to avoid delays in the registration process.

How To Check The Registration Status Online For CIMB BizChannel Lite Package?

To check your BizChannel Lite registration status online, visit www.cimb-bizchannel.com.my. Under the Online Tools section, select BizLite Application Status and tick the Check Status box. Enter your Application Reference Number, complete the verification, and click Continue. Your application status will then be displayed on the screen.

What Security Features Does BizChannel@CIMB Use?

BizChannel@CIMB employs 128-bit SSL encryption, two-factor authentication, and mobile tokens. Transactions above RM100,000 for Lite users or unlimited amounts for Standard users require OTP or token approval.

The platform blocks suspicious login attempts and logs all activities. Users must avoid sharing credentials or using public Wi-Fi for transactions. For added security, customize approval matrices for multi-user accounts.

Where Can Users Get Support for CIMB BizChannel Login Issues?

Support is available via CIMB’s help center (1300 888 828), email ([email protected]), or branch visits. The website offers FAQs, user guides, and complimentary training for registered users.

Common fixes include clearing browser cache, updating the app, or re-installing the mobile token. For persistent issues, CIMB provides dedicated troubleshooting for token activation and SMS delivery failures.