CIMB Clicks Login 2025

To log in to CIMB Clicks, visit www.cimbclicks.com.my and click on “Login to Clicks.” Enter your User ID and click “Login.” Verify your SecureWord, then enter your password and click “Login” to access your account. For first-time users, select “Register for Clicks” on the homepage and follow the on-screen instructions to register your account using your CIMB Debit/Credit Card number and 6-digit PIN.

In case you forget your login credentials, you can reset your password using your Structured Investment, Unit Trust, or Loan Account Number.

Sign In CIMB Clicks Online Banking

What Is CIMB Clicks?

CIMB Clicks is an online and mobile banking platform offered by CIMB Bank Berhad, one of the leading banks in Malaysia. It provides customers with 24/7 access to their banking accounts, enabling them to perform a wide range of financial transactions without visiting a physical branch.

The platform supports services such as checking account balances, transferring funds locally and internationally, paying bills, topping up prepaid mobile credits, and investing in fixed deposits or unit trusts.

How Do I Log In to CIMB Clicks for the First Time?

If you are logging in to CIMB Clicks for the first time, you need to register your account. To register, visit the official CIMB Clicks website at www.cimbclicks.com.my or download the CIMB Clicks mobile app. During the registration process, you will need to provide your CIMB Debit/Credit Card number and 6-digit PIN. After entering these details, you will receive a 6-digit SMS activation code to verify your identity. Once verified, you can create your User ID, Password, and SecureWord. After completing the registration, you can log in using your newly created credentials.

If you forget your CIMB Clicks Login ID or Password, you can reset it easily. Visit the CIMB Clicks login page and click on the “Forgot CIMB Clicks ID or Password” link. You will be prompted to enter your Structured Investment, Unit Trust, or Loan Account Number to verify your identity. After verification, you can reset your password and regain access to your account. You can continue using your existing Clicks Login ID after resetting your password.

How Do I Reset My CIMB Clicks Password?

To reset your CIMB Clicks Password, go to the CIMB Clicks login page and select the “Forgot Password” option. You will need to provide your CIMB Clicks User ID and follow the on-screen instructions. You may be asked to verify your identity using your Structured Investment, Unit Trust, or Loan Account Number. Once verified, you can create a new password. Make sure to choose a strong password that combines letters, numbers, and special characters for enhanced security.

Can I Use CIMB Clicks Without a Debit or Credit Card?

Yes, you can use CIMB Clicks without a Debit or Credit Card if you have other eligible accounts. You can register for CIMB Clicks using your Loan/Financing Account, Structured Investment Account, or Unit Trust Account. During the registration process, you will need to provide the relevant account details and follow the same steps as you would with a Debit or Credit Card. Once registered, you can log in and access all the features of CIMB Clicks.

What Are the Key Features of CIMB Clicks?

CIMB Clicks offers a wide range of features designed to make online banking convenient and efficient. You can check your account balance and view transaction history in real-time. The platform allows you to transfer money locally and internationally using services like DuitNow and SpeedSend. You can also pay bills to over 2,000 JomPAY billers nationwide, including utilities, telecommunications, and credit card payments.

Other features include prepaid mobile top-ups, QR payments, and the ability to apply for loans or invest in fixed deposits and unit trusts. Additionally, you can manage your credit card settings, such as activating or freezing your card, directly through the platform.

How Do I Transfer Money Using CIMB Clicks?

Transferring money using CIMB Clicks is a straightforward process. After logging in, navigate to the “Transfer Money” section. You can choose to transfer funds locally or internationally. For local transfers, you can use DuitNow to send money instantly using the recipient’s mobile number.

For international transfers, you can use SpeedSend or Foreign Telegraphic Transfer to send money securely to overseas accounts. The platform also allows you to save frequent recipients for faster transactions in the future.

How Do I Pay Bills Using CIMB Clicks?

Paying bills using CIMB Clicks is simple and convenient. After logging in, go to the “Pay Bills” section. You can choose from over 2,000 JomPAY billers, including utilities like TNB and Air Selangor, telecommunications providers like Maxis and Digi, and other services like Astro and Unifi.

You can either pay your bills instantly or schedule payments in advance to avoid missing due dates. The platform also allows you to save your favorite billers for quicker access in the future.

How Do I Lock My CIMB Clicks ID?

If you suspect any unauthorized access to your CIMB Clicks account, you can lock your CIMB Clicks ID immediately. To do this, log in to your account and navigate to the “Security Settings” section. From there, you can select the option to lock your CIMB Clicks ID.

This will prevent any further access to your account until you unlock it. You can unlock your account by contacting CIMB Bank’s customer support or following the instructions provided in the app.

What Are the Fees and Charges for Using CIMB Clicks?

CIMB Clicks is generally free to use for most basic banking services. However, certain transactions may incur fees. For example, international fund transfers and foreign currency conversions may attract additional charges. You can view the detailed fee structure by logging in to your CIMB Clicks account and navigating to the “Fees and Charges” section. It is advisable to review these fees before initiating any transactions to avoid unexpected costs.

How Do I Download the CIMB Clicks App?

You can download the CIMB Clicks App from your device’s app store. For iOS devices, visit the Apple App Store, and for Android devices, visit the Google Play Store. Search for “CIMB Clicks” and download the app.

After downloading, you can log in using your existing CIMB Clicks User ID and Password. If you are a new user, you will need to register your account before logging in. Note that the CIMB Clicks App will be replaced by the CIMB OCTO App starting 11 June 2024.

How Do I Update My Personal Information on CIMB Clicks?

To update your personal information on CIMB Clicks, log in to your account and navigate to the “Profile” section. From there, you can update details such as your contact number, email address, and mailing address.

If you need to update more sensitive information, such as your NRIC number or passport details, you may need to visit a CIMB Bank branch or contact customer support for assistance. Keeping your personal information up to date ensures that you receive important notifications and alerts from the bank.

What Is SecureTAC and How Does It Work in CIMB Clicks?

SecureTAC is a security feature used by CIMB Clicks to authorize transactions. Instead of waiting for an SMS TAC (Transaction Authorization Code), SecureTAC allows you to approve transactions directly within the app.

When you initiate a transaction, you will receive a prompt to approve it using SecureTAC. This feature enhances security by reducing the risk of SMS interception and provides a faster way to complete transactions. You can enable SecureTAC during the first-time setup of your CIMB Clicks account.

To enable biometric login on CIMB Clicks, you need to set it up during the first-time login or through the app settings. If you are using the mobile app, go to the “Settings” section and select “Biometric Login”.

You can then enable Face ID or Touch ID depending on your device. Once enabled, you can log in to CIMB Clicks using your biometric credentials instead of entering your User ID and Password. This feature provides a quicker and more secure way to access your account.

What Are the Transaction Limits on CIMB Clicks?

CIMB Clicks imposes daily transaction limits to ensure the security of your account. The limits vary depending on the type of transaction. For example, the daily limit for local fund transfers is typically RM50,000, while the limit for international transfers may be lower.

You can check your specific transaction limits by logging in to your CIMB Clicks account and navigating to the “Transaction Limits” section. If you need to increase your limits, you can contact CIMB Bank’s customer service for assistance.

What Is CIMB OCTO and How Does It Relate to CIMB Clicks?

CIMB OCTO is the next-generation digital banking platform that will replace the CIMB Clicks App starting 11 June 2024. The CIMB OCTO App offers enhanced features and a more personalized banking experience.

You can log in to the CIMB OCTO App using your existing CIMB Clicks User ID and Password. The new app includes features like Quick Balance, Quick Payment, and SecureTAC for faster and more secure transactions. While the CIMB Clicks App will no longer be available for download after June 2024, you can continue using it until you switch to CIMB OCTO.

How Do I Switch from CIMB Clicks to CIMB OCTO?

To switch from CIMB Clicks to CIMB OCTO, download the CIMB OCTO App from your device’s app store and log in using your existing CIMB Clicks User ID and Password. No new registration is required.

Once logged in, you can explore the enhanced features of CIMB OCTO, such as Quick Balance, Quick Payment, and SecureTAC. The transition is designed to be smooth, ensuring that you can continue managing your finances without interruption.

What Are the Security Features of CIMB Clicks?

CIMB Clicks employs multiple security features to protect your account and transactions. These include SecureTAC for transaction authorization, biometric login for secure access, and SecureWord for additional identity verification. The platform also uses encryption to safeguard your data during transmission.

You can proactively lock your CIMB Clicks ID if you suspect any unauthorized access. These security measures ensure that your online banking experience is both safe and convenient.

How Do I Contact CIMB Clicks Customer Support?

If you encounter any issues with CIMB Clicks, you can contact customer support through various channels. You can use the Mailbox feature within the CIMB Clicks platform to send a message directly to the support team.

Alternatively, you can visit the “Contact Us” section on the CIMB Bank website to find the nearest branch or call the 24/7 customer service hotline. For urgent matters, you can also send an email to [email protected] for assistance.

What Should I Do If I Encounter Issues with CIMB Clicks?

If you encounter any issues with CIMB Clicks, such as login problems, transaction errors, or app crashes, you can seek assistance through the Mailbox feature within the platform. Alternatively, you can contact CIMB Bank’s customer support via the 24/7 hotline or by visiting a branch.

For technical issues, ensure that your app is updated to the latest version and that your device meets the system requirements for online banking. If the problem persists, you can report it directly to the support team for further investigation.