To login CIMB OCTO, you need to use your existing CIMB Clicks ID and password. If you are a first-time user, you will need to register using your CIMB debit or credit card details, along with your 6-digit PIN and a 6-digit TAC sent to your registered mobile number.
For those who have forgotten their CIMB Clicks ID or password, the app provides an option to recover or reset your credentials. CIMB OCTO is a digital banking platform that offer a seamless and personalised banking experience for users in Malaysia, replacing the older CIMB Clicks App.
Sign In CIMB OCTO App
What Is CIMB OCTO?
CIMB OCTO is a next-generation digital banking app developed by CIMB Bank Berhad, one of Malaysia’s leading financial institutions. It is designed to provide users with a more intuitive, secure, and personalised banking experience. The app offers a wide range of services, including account management, fund transfers, bill payments, QR payments, and investment options. CIMB OCTO is available for download on both iOS and Android platforms and is accessible to all CIMB customers who have a CIMB Clicks ID.
How Do I Login to CIMB OCTO for the First Time?
If you are logging in to CIMB OCTO for the first time, you will need to register your account using your CIMB debit or credit card details. The process involves launching the CIMB OCTO App, selecting the ‘Register’ option, and entering your CIMB card number, 6-digit PIN, and the 6-digit TAC sent to your registered mobile number.
Once you have completed these steps, you can create your profile by setting up a username, password, and SecureWord. After registration, you can customise your app preferences, such as enabling biometric login, setting up quick balance, and configuring push notifications.
What If I Forget My CIMB Clicks ID or Password?
If you forget your CIMB Clicks ID or password, you can easily recover or reset them through the CIMB OCTO App. The app provides a SecureTAC feature for added security, which allows you to approve the reset process without needing to wait for an SMS.
To reset your password, you will need to follow the prompts on the login screen, verify your identity using SecureTAC, and create a new password. If you forget your CIMB Clicks ID, you can retrieve it by providing your registered mobile number and following the verification steps.
How Do I Customise My CIMB OCTO App After Login?
After logging in to CIMB OCTO, you can customise your app experience to suit your preferences. The app allows you to personalise your home screen by choosing which account balances to display, customising your quick menu for easy access to frequently used features, and rearranging the layout of your home screen.
You can also enable biometric login for faster access, set up quick payment options, and configure push notifications to stay updated on your account activities.
What Are the Key Features of CIMB OCTO?
CIMB OCTO offers a wide range of features designed to make your banking experience more convenient and secure. Some of the key features include account management, fund transfers, bill payments, QR payments, and investment options.
The app also provides a SecureTAC feature for secure transaction approvals, a mailbox for sending queries or feedback, and the ability to lock your CIMB Clicks ID if you detect any suspicious activity. Additionally, you can view your credit card details, expiry date, and CVV directly within the app, making online transactions more convenient.
How Do I Secure My CIMB OCTO Account?
To ensure the security of your CIMB OCTO account, you should download the app only from reliable sources such as the Apple App Store, Google Play Store, or HUAWEI AppGallery. The app is built with multiple layers of security, including SecureTAC for transaction approvals and biometric login for faster access.
You can also lock your CIMB Clicks ID if you notice any suspicious activity, which will stop all outgoing digital transactions. For added security, you should avoid clicking on suspicious links and always verify the authenticity of any messages or notifications you receive.
What Are the Benefits of Using CIMB OCTO?
Using CIMB OCTO offers several benefits, including enhanced convenience, personalised banking, and improved security. The app allows you to manage all your accounts in one place, make quick payments using biometric authentication, and view your transaction history with ease.
You can also enjoy exclusive deals and offers through CIMB Deals, which are curated based on your preferences. Additionally, the app provides smart banking tools such as financial management features, investment options, and the ability to schedule bill payments on time.
How Do I Transfer Funds Using CIMB OCTO?
Transferring funds using CIMB OCTO is a straightforward process. You can transfer funds locally or internationally with just a few taps. The app supports instant local transfers through DuitNow, as well as low-fee foreign transfers with competitive exchange rates.
To transfer funds, you will need to select the ‘Transfer’ option, choose the recipient, enter the amount, and approve the transaction using SecureTAC. You can also save frequent recipients as favourites for quicker transactions in the future.
Can I Pay Bills Using CIMB OCTO?
Yes, you can pay bills using CIMB OCTO through the JomPAY feature. The app allows you to pay bills for over 2,000 billers nationwide, including utilities, telecommunications, and more. You can also save frequent billers as favourites for quicker payments.
To pay a bill, you will need to select the ‘JomPAY’ option, enter the biller code and reference number, and approve the payment using SecureTAC. The app also provides the option to schedule bill payments, ensuring that you never miss a due date.
How Do I Manage My Credit Card Using CIMB OCTO?
CIMB OCTO allows you to manage your credit card with ease. You can view your credit card details, including the expiry date and CVV, directly within the app. The app also provides options to activate or deactivate your card, change your card PIN, and adjust your credit limit.
You can convert your credit card transactions into a monthly instalment plan using the Flexi Payment Plan feature. To manage your credit card, you will need to navigate to the ‘Cards’ section within the app and follow the prompts.
What Are the Upcoming Features in CIMB OCTO?
CIMB OCTO is continuously evolving to meet the needs of its users. Some of the upcoming features include smart reminders for bill payments, a personalised banking assistant for financial guidance, and enhanced financial management tools.
The app will also introduce new investment services, such as e-gold and unit trust, allowing users to grow their wealth with ease. CIMB OCTO will soon offer the ability to transfer funds to and from Singapore using DuitNow, providing users with a seamless cross-border banking experience.
How Do I Contact CIMB for Support?
If you need assistance with CIMB OCTO, you can contact CIMB’s customer support through the app’s mailbox feature. The mailbox allows you to send queries, feedback, or complaints directly to the bank.
You can also call CIMB’s 24/7 customer service hotline at +603 6204 7788 for immediate assistance. Additionally, you can visit a CIMB branch near you for in-person support. The app also provides a comprehensive FAQ section, which offers answers to common questions and troubleshooting tips.
What Are the Security Tips for Using CIMB OCTO?
To ensure a safe and secure banking experience, you should follow these security tips when using CIMB OCTO. Always download the app from official app stores, such as the Apple App Store or Google Play Store. Enable biometric login or a 6-digit passcode for added security.
Avoid clicking on suspicious links or sharing your personal information with unknown parties. If you notice any suspicious activity on your account, you can lock your CIMB Clicks ID through the app to stop all outgoing transactions. Regularly update your app to the latest version to benefit from the latest security enhancements.