To login MAE, you need to download the MAE app from the Apple App Store, Google Play Store, or Huawei AppGallery. Once installed, open the app and enter your Maybank2u (M2U) ID and password. If you are a first-time user, you will need to register for an M2U ID on the Maybank2u website. In case you forget your password, you can use the “Forgot Password” feature to reset it. The MAE app also supports biometric login, such as fingerprint or FaceID, for added convenience and security.
MAE, which stands for Maybank Anytime Everyone, is a digital banking app developed by Maybank Malaysia. It is designed to provide users with seamless access to essential banking services and lifestyle features. The app allows users to manage their finances, track expenses, pay bills, and even set up savings goals through features like Tabung. As of 2025, the MAE app has over 5 million downloads and a 3.8-star rating on the Google Play Store, making it one of the most popular banking apps in Malaysia.
Sign In MAE App by Maybank
What Is MAE?
MAE is a digital banking application developed by Maybank Malaysia. It is a comprehensive platform that integrates traditional banking services with lifestyle features. The app allows users to perform banking tasks such as viewing account balances, transferring money, and paying bills. It offers lifestyle features like expense tracking, goal-based savings (Tabung), and bill splitting with friends and family. The MAE app is available for both Maybank and non-Maybank customers, making it accessible to a wide range of users.
The app is equipped with advanced security features such as Secure2u, biometric login, and instant transaction alerts. These features ensure that users’ financial information and transactions are protected from unauthorized access. As of 2025, the MAE app has been downloaded over 5 million times and is rated 3.8 stars on the Google Play Store, reflecting its popularity and reliability among users.
How Do I Download the MAE App?
To download the MAE app, visit the Apple App Store, Google Play Store, or Huawei AppGallery on your mobile device. Search for “MAE by Maybank2u” and click on the download button. The app is free to download and is compatible with devices running iOS 13.0 or later and Android devices with similar specifications. Once the download is complete, install the app and proceed to the login or registration process.
The MAE app is designed to be user-friendly and is available for both iOS and Android platforms. It requires a minimum of iOS 13.0 or later for Apple devices and Android 5.0 or later for Android devices. The app size is approximately 278.2 MB, so ensure that you have sufficient storage space on your device before downloading.
How Do I Register for an M2U ID?
To register for an M2U ID, visit the Maybank2u website and click on the “Register” button. You will need to provide personal details such as your name, identification number, and contact information. Once your details are verified, you will receive an M2U ID and a temporary password. You can then use these credentials to log in to the MAE app. If you are an existing Maybank customer but do not have an M2U ID, you can register for one online without visiting a branch.
For non-Maybank customers, the registration process is equally straightforward. You can sign up directly through the MAE app by providing your phone number and other required details. Once registered, you will gain access to all the features and benefits of a Maybank customer, including the ability to open a savings account, apply for loans, and more.
How Do I Log In to the MAE App for the First Time?
To log in to the MAE app for the first time, open the app and enter your M2U ID and the temporary password provided during registration. You will be prompted to change your password to a more secure one. After setting up your new password, you can enable additional security features such as biometric login (fingerprint or FaceID) for faster and more secure access in the future.
If you are an existing Maybank customer with an M2U ID, your settings and account information will automatically sync with the MAE app. This means you can start using the app immediately without needing to reconfigure your preferences or accounts.
What Should I Do If I Forget My Password?
If you forget your password, open the MAE app and click on the “Forgot Password” option. You will be asked to provide your M2U ID and follow the on-screen instructions to reset your password. This typically involves receiving a one-time password (OTP) via SMS or email, which you will use to verify your identity and set a new password.
The MAE app also allows you to use biometric login methods such as fingerprint or FaceID, which can serve as an alternative to entering your password each time you log in. This feature not only enhances security but also provides a more convenient login experience.
What Are the Security Features of the MAE App?
The MAE app is equipped with several advanced security features to protect users’ financial information and transactions. Secure2u is one of the key security features, which requires a minimum 12-hour activation period when enabled on a new device. This helps prevent unauthorized access and ensures that only the rightful owner can approve transactions.
Other security features include biometric login (fingerprint or FaceID), which adds an extra layer of protection to your account. The app also has a kill switch that allows you to deactivate your MAE access and block your cards if you suspect fraudulent activity. Additionally, you can hide your wallet balance and transactions on the dashboard to protect your privacy when using the app in public.
How Do I Enable Biometric Login on the MAE App?
To enable biometric login, log in to the MAE app using your M2U ID and password. Once logged in, go to the security settings and select the option to enable biometric login. You will be prompted to scan your fingerprint or set up FaceID, depending on your device’s capabilities. Once enabled, you can use your biometric data to log in to the app quickly and securely.
Biometric login is particularly useful for users who frequently access their accounts on the go. It eliminates the need to remember complex passwords and provides an additional layer of security, as biometric data is unique to each individual.
What Should I Do If I Suspect Unauthorized Access to My Account?
If you suspect unauthorized access to your account, immediately use the kill switch feature in the MAE app to deactivate your access and block your cards. This feature is designed to protect your funds and prevent unauthorized transactions. After deactivating your account, contact Maybank’s customer service via the MAE app, Maybank Facebook PM, Twitter DM, or email at [email protected] for further assistance.
The MAE app also provides instant alerts for all incoming and outgoing transactions. You can activate push notifications to receive real-time updates on your account activity, allowing you to quickly identify and respond to any suspicious transactions.
Can Non-Maybank Customers Use the MAE App?
Yes, non-Maybank customers can use the MAE app. The app allows non-Maybank customers to sign up instantly using their phone number. Once registered, they can enjoy all the benefits of a Maybank customer, including access to banking services, lifestyle features, and promotional offers. This makes the MAE app a versatile platform for both existing and new customers.
For non-Maybank customers, the registration process is quick and can be completed entirely online, eliminating the need to visit a branch. This feature is particularly beneficial for individuals who prefer digital banking solutions and want to avoid long queues at physical branches.
What Are the Lifestyle Features of the MAE App?
The MAE app offers a range of lifestyle features designed to help users manage their daily tasks and achieve their financial goals. Expense tracking allows users to monitor their daily spending and identify areas where they can save money. The Tabung feature enables users to set up savings goals and automatically allocate funds towards those goals.
Another popular lifestyle feature is the bill-splitting function, which allows users to split bills with friends and family seamlessly. The app also integrates with local food delivery services, providing users with access to exclusive deals and promotions. These features make the MAE app more than just a banking tool—it is a comprehensive lifestyle management platform.
How Do I Contact Maybank Customer Service Through the MAE App?
To contact Maybank customer service through the MAE app, go to the “Contact Us” section within the app. You can choose to contact customer service via live chat, email, or phone. The app also provides direct access to Maybank’s social media channels, such as Facebook and Twitter, for additional support.
If you encounter any issues with the app, such as login problems or transaction errors, you can use the built-in troubleshooting guide to resolve common issues. For more complex problems, Maybank’s customer service team is available 24/7 to assist you.