To login RHB Reflex, visit the official RHB Reflex login page at https://reflex.rhbgroup.com/rhbcams/corporate/login.jsp, enter your Corporate ID and User ID, and click on the NEXT button to proceed. You will then be prompted to enter your Secret Word and Password to complete the login process.
If you are a first-time RHB Reflex user, you will need to follow the First Time Login process, which involves setting up your credentials. In case you forget your password, you can use the Forgot Password feature to reset it.
Sign In RHB Reflex Online Portal
What Is RHB Reflex?
RHB Reflex is an online banking platform designed for corporate clients in Malaysia. It provides a comprehensive suite of cash management, trade, and payment solutions. The platform is available 7 days a week, from 12.15 AM to 12.00 AM, and offers features such as real-time account balances, trade inquiries, and foreign exchange rates. RHB Reflex also supports DuitNow QR payments and integrates with the RHB Reflex Mobile App for enhanced security and convenience.
What Should You Do If You Forget Your Password?
If you forget your password, you can use the Forgot Password feature on the RHB Reflex login page. Click on the Forgot Password link and follow the instructions to reset your password. You will need to provide your Corporate ID and User ID to initiate the process. After verifying your identity, you will be able to set a new password. It is important to note that self-change password actions are subject to a 12-hour Cooling Off Period, during which you will not be able to log in.
How Does First Time Login Work?
First-time users of RHB Reflex must complete the First Time Login process to set up their credentials. After entering your Corporate ID and User ID, you will be prompted to set up a Secret Word and Password. Once these details are set, you can log in to the platform. It is important to note that after completing the First Time Login or any Self Assist action, you must perform a login to complete the Cooling Off Period. This ensures that your account remains secure.
What Are the Supported Browsers for RHB Reflex?
RHB Reflex is best viewed on the latest versions of Internet Explorer, Mozilla Firefox, and Google Chrome. These browsers provide optimal performance and security when accessing the platform. It is recommended to use a wide-screen display for the best user experience. Additionally, RHB Reflex is available on mobile devices through the RHB Reflex Mobile App, which can be downloaded from the App Store or Google Play.
What Are the Security Features of RHB Reflex?
RHB Reflex incorporates several security features to protect user accounts. The platform uses a Secure Plus Token, which is a digital token embedded within the RHB Reflex Mobile App. This token provides an additional layer of security for transactions and logins. Users can also set up a Secret Word and Password to further secure their accounts.
The platform also includes a Cooling Off Period of 12 hours for self-change password and system force change password actions, ensuring that unauthorized changes cannot be made without a waiting period.
What Are the Cooling Off Period Rules?
RHB Reflex enforces a Cooling Off Period of 12 hours for certain actions, such as self-change password and system force change password. During this period, users will not be able to log in to their accounts. This security measure is designed to prevent unauthorized changes to account credentials. After completing the Cooling Off Period, users must perform a login to reactivate their accounts.
What Are the Common Issues Faced When Logging into RHB Reflex?
Some common issues faced when logging into RHB Reflex include forgetting your password or encountering a Cooling Off Period after a password change. If you forget your password, you can use the Forgot Password feature to reset it. If you encounter a Cooling Off Period, you will need to wait for 12 hours before you can log in again.
Users may face issues if they are using an unsupported browser or if their internet connection is unstable. To resolve these issues, ensure that you are using a supported browser and have a stable internet connection.
What Are the Eligibility Requirements for RHB Reflex?
To be eligible for RHB Reflex, businesses must meet certain requirements. The platform is suitable for Private Limited companies, Limited Liability Partnerships, and Partnerships. Businesses must also have an active RHB Current Account to apply for RHB Reflex.
Businesses must submit the necessary documents, including the RHB Reflex Application Form and SME Declaration Form (for SMEs), to their nearest RHB branch. Once approved, businesses can start using RHB Reflex to manage their finances more effectively.
What Are the System Requirements for RHB Reflex?
To access RHB Reflex, users should ensure that they are using the latest versions of Internet Explorer, Mozilla Firefox, or Google Chrome. These browsers provide optimal performance and security when accessing the platform. It is also recommended to use a wide-screen display for the best user experience. Additionally, RHB Reflex is available on mobile devices through the RHB Reflex Mobile App, which can be downloaded from the App Store or Google Play.
What Are the Operating Hours of RHB Reflex?
RHB Reflex is available 7 days a week, from 12.15 AM to 12.00 AM. This extended availability allows users to access their accounts and perform transactions at any time. However, it is important to note that certain actions, such as password changes, may be subject to a Cooling Off Period of 12 hours, during which you will not be able to log in.
What Are the Key Features of RHB Reflex?
RHB Reflex offers a range of features designed to help businesses manage their finances effectively. These include real-time account balances, trade inquiries, and foreign exchange rates. The platform also supports DuitNow QR payments, allowing businesses to collect payments from multiple banks and eWallets.
RHB Reflex integrates with the RHB Reflex Mobile App, which provides real-time notifications and transaction authorizations. The platform also offers bulk payment options, enabling businesses to make multiple payments to suppliers or creditors simultaneously.
How Can You Contact RHB Reflex Support?
If you require assistance with RHB Reflex, you can contact the support team by calling 03-9206 8118. The support team is available from 7.00 AM to 11.00 PM daily. You can also email your queries to [email protected]. Additionally, RHB Reflex offers a Self Assist feature, which allows users to resolve common issues such as password resets and account unlocks without needing to contact support.
What Are the Benefits of Using RHB Reflex Mobile App?
The RHB Reflex Mobile App offers several benefits for users. It provides real-time notifications for transactions and account activities, allowing users to stay updated on their finances. The app also supports DuitNow QR payments, enabling businesses to collect payments from multiple banks and eWallets.
The app includes a Secure Plus Token, which provides an additional layer of security for transactions and logins. The app is available for download on both the App Store and Google Play.
What Are the Different User Roles in RHB Reflex?
RHB Reflex offers four different user roles to help businesses manage their operations effectively. These roles include Administrator, Data Entry, Reviewer/Authoriser, and Inquirer. The Administrator role has full access to the platform and can manage user accounts and permissions. The Data Entry role is responsible for entering transaction data, while the Reviewer/Authoriser role is responsible for approving transactions. The Inquirer role has read-only access and can view account balances and transaction histories.
What Are the Trade Finance Options Available on RHB Reflex?
RHB Reflex offers a range of trade finance options to help businesses manage their international trade activities. These options include Flexitab-Invoice Financing, Foreign Currency Trade Financing, and Flexible Trade Financing. The platform also supports Grace Period and Grace Period Days input fields, which allow businesses to manage their sales and export financing more effectively. These features are particularly useful for businesses involved in international trade, as they provide greater flexibility and control over cash flow.
What Are the New Features Introduced in RHB Reflex?
RHB Reflex has introduced several new features to enhance user experience and security. These include the Secure Plus Token, which is embedded within the RHB Reflex Mobile App. The platform also supports DuitNow QR payments, allowing businesses to collect payments from multiple banks and eWallets.
RHB Reflex has introduced Grace Period and Grace Period Days input fields for sales and export financing, providing greater flexibility for businesses. The platform also offers a Cooling Off Period of 12 hours for password changes, ensuring that unauthorized changes cannot be made without a waiting period.
What Are the Best Practices for Using RHB Reflex?
To ensure a smooth experience with RHB Reflex, it is important to follow best practices. Always use the latest versions of Internet Explorer, Mozilla Firefox, or Google Chrome to access the platform. Set up a strong Secret Word and Password to secure your account.
Regularly update your password and avoid sharing your login credentials with others. If you encounter any issues, use the Self Assist feature or contact RHB Reflex support for assistance. Additionally, ensure that you complete the Cooling Off Period after any password changes to avoid login issues.
What Are the Payment Options Available on RHB Reflex?
RHB Reflex offers a range of payment options to help businesses manage their finances effectively. These options include fund transfers, bulk payments, and DuitNow QR payments. The platform also supports Interbank GIRO (IBG) and Rentas (Inter-Bank Transfer) for domestic and international payments.
RHB Reflex allows businesses to make payroll payments, loan repayments, and statutory body transactions. These payment options provide businesses with greater flexibility and control over their cash flow.
What Are the Benefits of Using DuitNow QR with RHB Reflex?
Using DuitNow QR with RHB Reflex offers several benefits for businesses. It allows businesses to collect payments from multiple banks and eWallets, providing greater convenience for customers. The platform also supports real-time QR payment notifications, enabling businesses to track payments as they are made.
RHB Reflex allows businesses to manage outlets and cashiers, generate QR payment codes, and view QR payment transaction history. These features make it easier for businesses to manage their cash flow and improve their overall efficiency.
What Are the Different RHB Reflex Packages?
RHB Reflex offers three different packages to suit the needs of different businesses. These packages include RHB Reflex Basic, RHB Reflex Premium, and RHB Reflex Premium Plus.
- The Basic package includes features such as inquiry management and cheque management.
- The Premium package offers additional features such as fund transfers and flexible payment options.
- The Premium Plus package includes all-round software automation, inquiry management, fund transfers, and cheque management, as well as complimentary access to Financio and Talenox software.
Businesses can choose the package that best suits their needs and upgrade as their requirements change.
What Are the Training Options Available for RHB Reflex?
RHB Reflex offers Classroom Training for users who require detailed system guidance. This training covers all aspects of the platform, including account management, payment options, and security features. Users can register for training by visiting the RHB Reflex website and clicking on the Training Registration link.
RHB Reflex provides a Self Help feature, which allows users to resolve common issues without needing to contact support. These training options ensure that users can make the most of the platform and manage their finances effectively.