To login RHB TradeSmart, visit the official website at https://www.rhbtradesmart.com/prt/login.xhtml. Enter your username and password in the respective fields. Select your preferred dashboard under Goto, such as Equity Dashboard or Equity – Portfolio, then click Sign in. If you forget your password, use the Forgot your password link to reset it.
RHB TradeSmart is an online stock trading platform developed by RHB Investment Bank Berhad. It offers investors access to both local and global markets, providing tools for trading equities, futures, and other investment products. The platform includes features such as real-time market data, customizable dashboards, and educational resources to support informed trading decisions.
Sign In RHB TradeSmart
What Is RHB TradeSmart?
RHB TradeSmart is a digital trading platform that enables users to trade equities across multiple markets, including Malaysia, Singapore, the US, Hong Kong, Indonesia, and Thailand. The platform provides real-time market data, advanced charting tools, and financing options such as Share Margin Financing and IPO Financing. Over 80% of Malaysian-listed companies on RHB TradeSmart are Shariah-compliant, making it a preferred choice for Islamic investors.
How To Login RHB TradeSmart?
To log in to RHB TradeSmart, go to the official login page at https://www.rhbtradesmart.com/prt/login.xhtml, enter your registered username and password in the respective fields, then click the “Sign in” button to access your account.
If you encounter issues logging in, ensure that your web browser is up to date. For further assistance, you can contact RHB’s support team at +603-2330 8900 or via email at [email protected].
How Do You Access RHB TradeSmart?
You can access RHB TradeSmart through three primary methods. The TradeSmart Web platform is browser-based and works on all major browsers. The TradeSmart Desktop App, last updated on 02 Mar 2025, offers advanced trading tools for serious investors. The TradeSmart Mobile App, available on Android devices, allows trading on the go with features like real-time stock alerts and watchlists.
What Are the Steps to Login for the First Time?
First-time users must ensure they have an active RHB trading account. Visit the login page and enter the credentials provided during registration. If you encounter issues, contact RHB customer support at +603 2330 8900 or email [email protected].
What Should You Do If You Forget Your Password?
Click Forgot your password on the login page. Follow the instructions to reset your password via email or SMS verification. Ensure your registered contact details are up to date to avoid delays.
How Do You Troubleshoot Login Issues?
If login fails, check your internet connection and ensure you are using the correct username and password. Clear your browser cache or reinstall the app if using mobile. For persistent issues, RHB recommends accessing the platform via a web browser as an alternative.
What Security Measures Does RHB TradeSmart Use?
RHB TradeSmart encrypts data in transit and follows strict security protocols. Users should avoid saving passwords on shared devices and enable two-factor authentication if available.
Can You Use RHB TradeSmart on Multiple Devices?
Yes, RHB TradeSmart supports multi-device access. However, biometric login (fingerprint/Face ID) is device-specific, while PIN-based login syncs across all devices.
What Global Markets Can You Trade on RHB TradeSmart?
RHB TradeSmart provides access to six international markets. These include Singapore (SGX), United States (NASDAQ, NYSE), Hong Kong (HKEX), Indonesia (IDX), and Thailand (SET).
What Financing Options Are Available on RHB TradeSmart?
The platform offers four financing packages. Share Margin Financing increases trading leverage. Discretionary Financing allows deferred settlement up to T+7. ESOS Financing supports employee stock ownership plans. IPO Financing assists in subscribing to new Bursa Malaysia listings.
How Do You Contact RHB TradeSmart Support?
For assistance, call +603 2330 8900 (8.30 AM–5.30 PM) or email [email protected]. Branch locations are available on the RHB website for in-person support.
What Are the System Requirements for RHB TradeSmart?
The desktop app requires Windows 10 or later. The mobile app supports Android 8.0 and above. Some features may not work on tablets or emulators, as reported in user reviews.
How Do You Update RHB TradeSmart?
Download the latest version from the official website or app store. The desktop app was last updated on 02 Mar 2025, while the mobile app received an update on 10 Apr 2025.
What Are Common User Complaints About RHB TradeSmart?
Users report login failures, app freezes, and compatibility issues with tablets. RHB advises using the web platform as a temporary solution during technical outages.
How Do You Set Up Stock Alerts on RHB TradeSmart?
Configure price alerts in the Stock Alert feature within the mobile app. Notifications are sent via email, allowing timely trade execution during market movements.
What Charting Tools Are Available on RHB TradeSmart?
The platform includes RSI, MACD, and Line & Bar charts for technical analysis. These tools help track real-time price movements and identify trading opportunities.
How Do You Sync RHB TradeSmart With a Smartwatch?
Android smartwatch users can view stock quotes and market indices by syncing the TradeSmart Mobile App. This feature supports quick decision-making without accessing a phone.
What Are the Trading Hours on RHB TradeSmart?
Malaysian market hours follow Bursa Malaysia’s schedule (9.00 AM–5.00 PM). Global markets operate according to their respective time zones, with pre-market and after-hours trading where applicable.
How Do You Customize Your RHB TradeSmart Dashboard?
Adjust viewing preferences under My Favourite to prioritize stocks, indices, or watchlists. Column configurations allow personalized data displays for efficient monitoring.
What Are the Fees for Using RHB TradeSmart?
Brokerage fees vary by market and transaction type. Refer to RHB’s official Service Charges page for detailed pricing.
How Do You Download RHB TradeSmart?
The desktop app is available at https://www.rhbtradesmart.com. Mobile users can install the app from the Google Play Store.
What Are the Benefits of RHB TradeSmart Over Competitors?
RHB TradeSmart offers multi-market access, Shariah-compliant options, and advanced trading tools in a single platform, distinguishing it from competitors like Maybank2u and CIMB OCTO.
How Do You Secure Your RHB TradeSmart Account?
Avoid sharing login details. Use strong passwords and update them regularly. Report suspicious activity immediately to RHB’s fraud alert team.
What Are the Alternatives If RHB TradeSmart Fails?
During outages, use RHB’s browser-based platform or contact the trading hotline for manual order placement.
How Do You Track Portfolio Performance on RHB TradeSmart?
The Equity – Portfolio section displays real-time holdings, profit/loss metrics, and transaction history. Export data for offline analysis if needed.
What Are the Mobile App Features of RHB TradeSmart?
Key features include real-time quotes, stock alerts, watchlists, and smartwatch integration. The app has a 3.4-star rating on the Google Play Store, with mixed reviews on stability.
How Do You Enable Quick Login on RHB TradeSmart?
Set up biometric (fingerprint/Face ID) or PIN-based login in the app’s security settings. Changes to PIN apply across all logged-in devices.
What Are the Risks of Trading on RHB TradeSmart?
Market volatility, leverage risks, and technical disruptions may affect trades. RHB provides educational resources under Learn@RHB to mitigate these risks.
How Do You Place Orders on RHB TradeSmart?
Select a stock, enter quantity and price, then choose Buy/Sell. Order types include Market, Limit, and Stop-Loss.
What Are the Supported Browsers for RHB TradeSmart Web?
Use Chrome, Firefox, Edge, or Safari for optimal performance. Clear cookies if the page loads incorrectly.
How Do You Resolve “App Not Supported on Emulator” Errors?
This error affects some Android tablets. RHB recommends using a smartphone or desktop as a workaround until a fix is released.
How Do You Check RHB TradeSmart Announcements?
Important updates appear under Announcements on the login page. Users can also enable email notifications for new promotions or system maintenance alerts.
What Are the Steps to Open an RHB TradeSmart Account?
New users must complete an online application, submit KYC documents, and await approval. Visit https://www.rhbtradesmart.com to begin.
How Do You Use RHB TradeSmart’s Smart Tools?
Access Program Trading for automated strategies like Stop-Limit Orders and GTD Orders. These tools help execute trades based on predefined conditions.
What Are the Differences Between RHB TradeSmart and RHB Invest?
RHB TradeSmart focuses on self-directed trading, while RHB Invest offers managed investment services. Choose based on your preference for control versus advisory support.
How Do You Withdraw Funds from RHB TradeSmart?
Transfer proceeds to your linked bank account via Fund Transfer or FPX. Processing times vary by institution.
What Are the Tax Implications of Trading on RHB TradeSmart?
Capital gains in Malaysia are tax-free, but dividend income may be taxable. Consult a tax advisor for jurisdiction-specific rules.
How Do You Update Personal Details on RHB TradeSmart?
Navigate to Account Information and edit contact or banking details. Submit supporting documents if required.
What Are the Benefits of RHB TradeSmart’s Global Trading Feature?
Diversify across six markets without maintaining multiple brokerage accounts. Exchange rates and fees apply for foreign transactions.
How Do You Set Up Recurring Transactions on RHB TradeSmart?
Schedule regular investments under Recurring Transaction. Specify amount, frequency, and target stocks for automated execution.
What Are the System Maintenance Timings for RHB TradeSmart?
Maintenance typically occurs on weekends or after market hours. Check Announcements for scheduled downtime.
How Do You Report Suspicious Activity on RHB TradeSmart?
Contact RHB’s Fraud Alert team immediately via phone or email. Enable Secure Plus for additional transaction verification.
What Are the Steps to Reactivate a Locked RHB TradeSmart Account?
Accounts lock after multiple failed login attempts. Use Forgot Password or call customer support to unlock.
How Do You Access RHB TradeSmart’s Market Snapshot?
Click View Market Snapshot on the homepage for real-time indices, top gainers, and losers.
What Are the Key Shortcuts on RHB TradeSmart?
Use Quick Links for fast access to frequent actions like fund transfers or stock searches.
How Do You Enable Dark Mode on RHB TradeSmart?
Dark mode is not currently supported. Adjust device settings for reduced screen brightness.
What Are the Steps to Delete RHB TradeSmart Account Data?
Request data deletion via [email protected]. Note that some records may be retained for regulatory compliance.
How Do You Use RHB TradeSmart’s Stock Tracker?
Monitor buy/sell activity under Stock Tracker. Set alerts for price thresholds to capitalize on market movements.
What Are the Steps to Switch Between RHB TradeSmart Accounts?
Log out and re-enter credentials for the desired account. Multi-account dashboards are not supported.
How Do You Check RHB TradeSmart’s Server Status?
Server status updates are posted on the login page during outages. For real-time updates, follow RHB’s official social media channels.
What Are the Steps to Disable RHB TradeSmart Notifications?
Adjust preferences in the app’s Settings menu. Customize alerts for stocks, news, or system updates.
How Do You Use RHB TradeSmart’s Watchlist Feature?
Add stocks to My Favourite for centralized tracking. Reorder or remove items based on priority.
What Are the Steps to Export RHB TradeSmart Transaction History?
Download statements in CSV or PDF format from the Equity – Portfolio section.
How Do You Enable Two-Factor Authentication on RHB TradeSmart?
Two-factor authentication is not explicitly mentioned. Use Secure Plus for additional transaction security.
What Are the Steps to Change Language Settings on RHB TradeSmart?
Toggle between English, Chinese, and Bahasa Malaysia via the language selector on the login page.
How Do You Use RHB TradeSmart’s Conditional Orders?
Set Conditional Orders to trigger trades when specific market conditions are met. Ideal for volatile stocks.
What Are the Steps to Link Bank Accounts to RHB TradeSmart?
Add accounts under Fund Transfer using FPX or manual bank details. Verify via OTP for security.
How Do You Access RHB TradeSmart’s Educational Resources?
Explore Learn@RHB for tutorials on trading strategies, charting tools, and risk management.
What Are the Steps to Update RHB TradeSmart on Mobile?
Download updates from the Google Play Store. Enable auto-updates to ensure the latest features.
How Do You Use RHB TradeSmart’s MACD Indicator?
Apply the MACD tool in the charting section to identify trend reversals and momentum shifts.
What Are the Steps to Resolve RHB TradeSmart Sync Issues?
Re-login or reinstall the app if data fails to sync. Ensure stable internet connectivity during use.
How Do You Customize RHB TradeSmart’s Home Screen?
Drag and drop widgets for preferred market data. Save layouts for future sessions.
What Are the Steps to Verify RHB TradeSmart’s Latest Version?
Check the update date on the download page. The current desktop version was released on 02 Mar 2025.
How Do You Use RHB TradeSmart’s RSI Indicator?
The RSI tool helps identify overbought or oversold stocks. Set thresholds for personalized alerts.
What Are the Steps to Enable RHB TradeSmart’s Dark Chart Theme?
Dark charts are unavailable. Use third-party screen filters for reduced glare.
How Do You Access RHB TradeSmart’s Market Depth Data?
Market depth is visible in the Order Book section for selected stocks.
What Are the Steps to Resolve RHB TradeSmart’s Login Loop?
Clear cookies or switch browsers. Persistent issues require support intervention.
How Do You Use RHB TradeSmart’s Line Charts?
Select Line Charts for simplified price trends. Compare with Bar Charts for detailed analysis.
What Are the Steps to Set Up RHB TradeSmart’s Price Alerts?
Define price thresholds in the Stock Alert section. Choose email or in-app notifications.
How Do You Access RHB TradeSmart’s Historical Data?
Export past trades or use charting tools to review historical price movements.
What Are the Steps to Optimize RHB TradeSmart’s Performance?
Close background apps and use a wired internet connection for faster execution.
How Do You Use RHB TradeSmart’s Bar Charts?
Bar charts display open, high, low, and close prices. Adjust timeframes for granular insights.
What Are the Steps to Contact RHB TradeSmart’s Technical Support?
Call +603 2330 8900 or email [email protected] during business hours.
How Do You Use RHB TradeSmart’s GTD Orders?
Good-Till-Date (GTD) Orders expire at a set time. Specify duration when placing the order.
What Are the Steps to Enable RHB TradeSmart’s Auto-Logout?
Auto-logout is default after inactivity. Adjust timeout settings if supported.
How Do You Use RHB TradeSmart’s Stop-Limit Orders?
Set a Stop price to trigger the order and a Limit price to cap execution costs.
What Are the Steps to Verify RHB TradeSmart’s Security Certificates?
Check for HTTPS and padlock icons in the browser. Avoid logging in on public networks.
How Do You Use RHB TradeSmart’s Conditional Orders?
Define triggers like price crosses or volume spikes for automated trade execution.
What Are the Steps to Resolve RHB TradeSmart’s Chart Loading Errors?
Refresh the page or switch chart types. Persistent errors may indicate server-side issues.
How Do You Use RHB TradeSmart’s Stock Search Function?
Filter by market, sector, or ticker symbol. Save frequent searches for quick access.
What Are the Steps to Enable RHB TradeSmart’s Email Notifications?
Opt in via Account Settings. Manage preferences for trade confirmations and alerts.
How Do You Use RHB TradeSmart’s Portfolio Analysis Tools?
Review asset allocation, performance metrics, and risk exposure under Equity – Portfolio.
What Are the Steps to Resolve RHB TradeSmart’s Order Rejections?
Check for insufficient funds or incorrect order parameters. Contact support if unresolved.
How Do You Use RHB TradeSmart’s Market Order Feature?
Market Orders execute at current prices. Ideal for high-liquidity stocks during active hours.
What Are the Steps to Customize RHB TradeSmart’s Price Feeds?
Select preferred exchanges and data sources in Market Info. Premium feeds may require subscriptions.
How Do You Use RHB TradeSmart’s Limit Order Feature?
Limit Orders specify maximum buy or minimum sell prices. Useful for controlling trade costs.
What Are the Steps to Enable RHB TradeSmart’s Voice Commands?
Voice commands are unsupported. Use manual input for all trading actions.
How Do You Use RHB TradeSmart’s Dividend Tracking Tool?
Monitor Corporate Actions for dividend announcements. Historical payouts are listed in statements.
What Are the Steps to Resolve RHB TradeSmart’s Pending Orders?
Pending orders may reflect market closures or liquidity gaps. Cancel or modify as needed.
How Do You Use RHB TradeSmart’s News Feed?
Access real-time financial news under Market Info. Filter by region or sector for relevance.
What Are the Steps to Enable RHB TradeSmart’s API Access?
API integration is unavailable for retail users. Institutional clients may request access via RHB.
How Do You Use RHB TradeSmart’s Sector Analysis Tools?
Compare sector performance via preloaded indices. Drill down into individual stock metrics.
What Are the Steps to Resolve RHB TradeSmart’s Slow Loading Times?
Upgrade internet speed or switch to a less congested server region.
How Do You Use RHB TradeSmart’s Volume Analysis Tools?
High trading volume often precedes price movements. Use volume charts alongside price trends.
What Are the Steps to Enable RHB TradeSmart’s Offline Mode?
Offline access is unsupported. Download statements for offline review.
How Do You Use RHB TradeSmart’s Heat Maps?
Heat maps visualize market sentiment by color-coding gainers and losers. Access via Market Snapshot.
What Are the Steps to Resolve RHB TradeSmart’s Authentication Errors?
Re-enter credentials or reset passwords. Ensure CAPS LOCK is off during login.
How Do You Use RHB TradeSmart’s Earnings Calendar?
Track upcoming corporate earnings under Market Info. Set reminders for high-impact events.
What Are the Steps to Enable RHB TradeSmart’s Multi-Window View?
Drag tabs to separate windows. This feature is desktop-exclusive.
How Do You Use RHB TradeSmart’s Trend Lines?
Draw trend lines manually on charts to identify support and resistance levels.
What Are the Steps to Resolve RHB TradeSmart’s Session Timeouts?
Extend timeout duration in settings if available. Frequent timeouts may indicate server issues.
How Do You Use RHB TradeSmart’s Moving Averages?
Apply Simple (SMA) or Exponential (EMA) moving averages to smooth price data.
What Are the Steps to Enable RHB TradeSmart’s High-Contrast Mode?
High-contrast mode is unsupported. Adjust device accessibility settings instead.
How Do You Use RHB TradeSmart’s Bollinger Bands?
Bollinger Bands measure volatility. Narrow bands suggest low volatility, while wide bands indicate high volatility.
What Are the Steps to Resolve RHB TradeSmart’s Missing Transactions?
Sync account or refresh the page. Discrepancies require support verification.
How Do You Use RHB TradeSmart’s Fibonacci Retracement?
Fibonacci tools help predict pullback levels based on historical price swings.
What Are the Steps to Enable RHB TradeSmart’s Keyboard Shortcuts?
Keyboard shortcuts are desktop-exclusive. Refer to the platform’s help section for a full list.
How Do You Use RHB TradeSmart’s Pivot Points?
Pivot Points identify potential reversal levels. Calculate using previous day’s high, low, and close.
What Are the Steps to Resolve RHB TradeSmart’s Incorrect Balances?
Refresh the page or reconcile with bank statements. Report discrepancies immediately.
How Do You Use RHB TradeSmart’s Volume Weighted Average Price (VWAP)?
VWAP reflects average prices weighted by volume. Useful for institutional trading benchmarks.
What Are the Steps to Enable RHB TradeSmart’s Auto-Scroll Charts?
Auto-scroll is default for real-time charts. Pause to analyze specific timeframes.
How Do You Use RHB TradeSmart’s Ichimoku Cloud?
The Ichimoku Cloud provides support/resistance levels and momentum signals in one overlay.
What Are the Steps to Resolve RHB TradeSmart’s Frozen Screens?
Force-quit and relaunch the app. Persistent freezes may require a device restart.
How Do You Use RHB TradeSmart’s Parabolic SAR?
Parabolic SAR dots indicate potential trend reversals. Dots below price suggest an uptrend.
What Are the Steps to Enable RHB TradeSmart’s Full-Screen Mode?
Click the expand icon on charts or dashboards. Exit via the Esc key.
How Do You Use RHB TradeSmart’s Average True Range (ATR)?
ATR measures volatility. Higher values signal larger price swings, aiding risk assessment.
What Are the Steps to Resolve RHB TradeSmart’s Missing Watchlists?
Recreate watchlists if they disappear. Ensure you are logged into the correct account.