To login PgLAND, visit the official portal of Pejabatah Tanah dan Galian Negeri Pulau Pinang at https://pgland.penang.gov.my/login, enter your registered Emel and Kata Laluan, and click Log Masuk. If you are a first-time user, you must register for an account before logging in. In case you forget your password, use the “Lupa Katalaluan?” option to reset it. The system operates daily from 1.00 AM to 10.00 PM for online transactions.
PgLAND is an online land administration platform managed by the Penang State Land and Mines Office (Pentadbiran Tanah Negeri Pulau Pinang). It provides digital services for land tax payments, document purchases, and transaction submissions. The portal supports online payments via FPX, credit cards, or business accounts (B2B).
Sign In PgLAND
What Is PgLAND?
PgLAND is the official digital portal for land-related services in Penang, Malaysia. It facilitates online land tax payments, private/official document purchases, and transaction submissions. The platform operates under the Penang State Land and Mines Office, offering services such as tax verification, payment receipts, and application tracking. Users can access PgLAND 24 hours a day, though transactions are limited to 1.00 AM–10.00 PM daily.
How to Login PgLAND Login?
To login PgLAND, go to https://pgland.penang.gov.my/login, enter your Emel, Kata Laluan and click Log Masuk. The login page displays options for new users (“Daftar Akaun”), returning users (“Log Masuk”), and password recovery (“Lupa Katalaluan?”).
What Are the Requirements Before Logging In?
Before logging in, ensure you have a registered account with a valid email and password. First-time users must complete registration by providing personal details, including IC number, phone number, and address. Businesses or organizations need their registration number.
How to Register for a PgLAND Account?
To register for a PgLAND account, click “Daftar Akaun” on the login page. Fill in details such as name, IC/business number, email, phone number, and password. Individuals, companies, and law firms (with Penang Bar Committee approval) can register. After submission, verify your email to activate the account. Registration is mandatory for online tax payments or document purchases.
What to Do If You Forget Your Password?
If you forget your password, select “Lupa Katalaluan?” on the login page. Enter your registered email to receive a reset link. Follow the instructions to create a new password. The system enforces security measures, including password complexity rules. For unresolved issues, contact PgLAND support at +604-650 5211 or [email protected].
What Are the Common Login Issues and Solutions?
Common login issues include incorrect credentials, browser compatibility, or pop-up blockers. Ensure your username and password are entered correctly. Disable pop-up blockers and use updated browsers. If the account is locked after multiple failed attempts, wait 30 minutes or reset your password. For persistent errors, contact technical support during office hours (7.30 AM–4.30 PM, Monday–Thursday).
What Services Are Available After Logging In?
After logging in, users can pay land taxes, purchase private/official search documents, submit transaction applications, and update payer information. The portal allows online payments up to RM30,000 per land title via FPX or credit cards. Users can download receipts and check application statuses. Services like “Semakan Perserahan” (submission tracking) are accessible 24/7.
How to Ensure Secure Login and Transactions?
To ensure security, use strong passwords and avoid public Wi-Fi for transactions. PgLAND employs encryption for data protection. Always log out after sessions and clear browser cache. Verify payment receipts, which serve as legal proof. Report suspicious activity to [email protected] or call +604-262 1957.
What Are the Operating Hours for PgLAND Transactions?
PgLAND transactions are available daily from 1.00 AM to 10.00 PM. Counter services for document collection follow office hours (7.30 AM–4.30 PM, Monday–Thursday). Late tax payments after 31 May incur penalties. The portal may undergo maintenance, with announcements posted on the homepage.
Where to Get Help for PgLAND Login Problems?
For login assistance, contact the Penang Land and Mines Office at +604-650 5211 or email [email protected]. District-specific contacts are listed under “Hubungi Kami” on the portal. Technical support is unavailable during maintenance periods, typically announced in advance.