To login FOMEMA, visit FOMEMA Online Portal at https://portal.fomema.my/users/sign_in and enter your employer code or registered email along with your password. If you’re a first-time user with an existing employer code but haven’t set up online access, leave the password field blank and click “Login” to initiate the setup process. New employers without a prior employer code should click on “Sign up,” provide a valid email address, complete the CAPTCHA, and follow the instructions sent via email to complete the registration. Detailed guidelines are available in the Employer User Manual.
FOMEMA, or the Foreign Workers Medical Examination Monitoring Agency, is a Malaysian organization mandated by the Ministry of Health to oversee the health screening of foreign workers. Established in 1997, FOMEMA operates a comprehensive system that ensures foreign workers undergo mandatory medical examinations to prevent the spread of communicable diseases. The agency collaborates with over 3,100 panel clinics and 140 laboratories across Malaysia to maintain high standards of public health and safety.
Sign In FOMEMA Online Portal (Foreign Workers Medical Examination Monitoring Agency)
What Is FOMEMA?
FOMEMA is a regulatory body in Malaysia responsible for managing the health screening of foreign workers. It was established in 1997 under the mandate of the Ministry of Health Malaysia to ensure that foreign workers entering or working in Malaysia are free from communicable diseases.
The agency operates a robust system that includes medical examinations, result verification, and compliance with health standards set by the Malaysian government. FOMEMA’s primary objective is to safeguard public health by ensuring that foreign workers are fit to work and do not pose a risk to the local population.
How to Login FOMEMA?
To log in to FOMEMA, users can must select their role (Employer, Agency, or Doctor). Each category has its dedicated portal for login and registration:
For Employers
- Visit the Employer Login/Registration Portal
- If you are an existing user, enter your credentials to login.
- If you are a new user, you’ll need to register for an account on the same portal.
For Agencies
- Visit the Agency Login Portal for login or the Agency Registration Portal for registration.
- Existing agencies can login with their credentials.
- New agencies will need to register for an account on the registration portal.
For Doctors
- Visit the Doctor Login/Transmission Portal
- Doctors can login and transmit information through this portal.
How to Check FOMEMA Online Result for Foreign Worker as Employer?
To check foreign workers’ medical examination results through the FOMEMA Online Portal, employer must logging in with employer code or registered email and password. After logging in, go to the “Medical Result” tab, select the search type (worker code or passport number), enter the relevant details, and click “Search” to view the results.
The Immigration Department of Malaysia’s e-Services portal allows users to check the status by entering the worker’s passport number and selecting their nationality. For assistance, contact FOMEMA’s customer service via email at [email protected] or through their chat service. Below is the steps to login as an employer to check medical result:
- Visit the FOMEMA Employer Portal website.
- If you haven’t registered for employer portal access, do so and then log in using your ID or email.
- Click on ‘Medical Result’.
- Click on ‘Search Type’ and select ‘Passport’.
- Then enter the passport number of the employee to check the medical results.
How to Access FOMEMA Online Result Login as Individual?
For individuals seeking to check the status of a foreign worker’s medical examination, the Immigration Department of Malaysia’s e-Services portal allows users to input the worker’s passport number and nationality to retrieve the current status. The medical reports are available for up to 180 days from the examination date. Below is the steps to login as an individual to check medical result:
- Login to the FOMEMA portal at https://portal.fomema.my/users/sign_in.
- You can go to the ‘Medical Result‘ tab.
- Select your ‘Search Type‘ as either worker code or passport number.
- Fill in the necessary search criteria and click on “Search” to view the medical results.
What Are the Key Features of the FOMEMA Online Portal?
The FOMEMA Online Portal offers a range of features to help employers, agencies, and service providers manage foreign worker medical examinations efficiently. Users can purchase medical forms, buy insurance, amend foreign worker information, generate invoices, request refunds, check medical results, and track appeal statuses.
The portal also allows users to print medical reports and unsuitable slips, update employer profiles, and register foreign worker appeals. These features streamline the process of managing foreign worker health screenings and ensure compliance with Malaysian health regulations.
How to Register for FOMEMA Online Portal?
To register for the FOMEMA Online Portal, you need to provide specific documents depending on whether you are an individual employer, a company, or an agency. For individual employers, you will need a copy of your NRIC (for Malaysians) or passport (for non-Malaysians), along with the foreign worker’s current work permit or visa.
Companies must provide their registration documents (SSM Form 9), a copy of the contact person’s NRIC or passport, and an authorization letter for the contact person. Agencies need to submit their company registration documents (SSM Form 9 and Form 49), a copy of the JTKSM license, and the director’s NRIC. For a visual guide on registering for the FOMEMA portal online, you can refer to this tutorial.
What Are the Steps to Login FOMEMA for the First Time?
If you are logging into the FOMEMA Online Portal for the first time, you will need to use your employer code and leave the password field blank. After entering your employer code, click on the “Login” button, and you will be prompted to set up your password. Once your password is set, you can log in using your employer code and the newly created password. This process ensures that only authorized users can access the portal and manage foreign worker registrations.
How to Reset Your FOMEMA Password?
If you forget your FOMEMA password, you can reset it by clicking on the “Forgot Password” link on the login page. You will be asked to enter your email address, and a password reset link will be sent to your registered email. Follow the instructions in the email to create a new password. This feature ensures that users can regain access to their accounts without needing to contact customer support.
What Are the Common Issues When Logging into FOMEMA?
Common issues when logging into FOMEMA include forgotten passwords, incorrect employer codes, and first-time login challenges. If you forget your password, you can use the “Forgot Password” feature to reset it.
For first-time users, ensure that you enter your employer code correctly and leave the password field blank. If you encounter persistent issues, you can contact FOMEMA’s customer service for assistance. The customer service team is available from 9:00 AM to 5:00 PM on weekdays, excluding public holidays.
Who Needs to Use the FOMEMA Online Portal?
The FOMEMA Online Portal is used by employers, agencies, and service providers who are responsible for managing the medical examinations of foreign workers. Employers who hire foreign workers must register their workers with FOMEMA within 72 hours of their arrival in Malaysia.
Agencies that manage foreign worker registrations on behalf of employers also use the portal to facilitate the process. Additionally, service providers such as panel clinics and laboratories use the portal to transmit medical examination results to FOMEMA for verification.
How to Contact FOMEMA Customer Service?
FOMEMA customer service can be reached via email, WhatsApp, or phone. The email address for customer service is [email protected], and the WhatsApp number is 03-2782 8777. For phone inquiries, you can call +603-9213 0606 (general line) or +603-9213 0628 (customer service).
The customer service team is available from 9:00 AM to 5:00 PM on weekdays, excluding national and federal territory public holidays. They can assist with login issues, registration queries, and other concerns related to the FOMEMA Online Portal.
What Are the Payment Methods Available on FOMEMA?
FOMEMA offers multiple payment methods for transactions on the online portal, including iPay88 and Swipe Pay. These platforms provide secure and convenient payment options for purchasing medical forms, insurance, and other services.
Employers and agencies can choose the payment method that best suits their needs, ensuring a smooth and efficient transaction process. Payments are processed quickly, allowing users to proceed with the registration and medical examination process without delays.
How to Select a Panel Clinic on FOMEMA?
To select a panel clinic on FOMEMA, you need to log in to the FOMEMA Online Portal and go to the “Registration History” section. Tick the name of the foreign worker and click on “Select Clinic.” You will then be able to choose from a list of available clinics based on your location. Some clinics may have reached their quota for the year or may no longer be in service, so it is advisable to select a clinic as soon as possible after payment.
What Are the Requirements for Foreign Worker Registration?
Foreign worker registration on FOMEMA requires specific documents depending on the type of employer. Individual employers need to provide a copy of their NRIC or passport and the foreign worker’s current work permit or visa. Companies must submit their registration documents (SSM Form 9), a copy of the contact person’s NRIC or passport, and an authorization letter.
Agencies need to provide their company registration documents (SSM Form 9 and Form 49), a copy of the JTKSM license, and the director’s NRIC. These documents ensure that only authorized individuals can register foreign workers for medical examinations.
How to Amend Foreign Worker Information on FOMEMA?
To amend foreign worker information on FOMEMA, you need to log in to the FOMEMA Online Portal and go to the “Amend Foreign Worker Information” section. Enter the updated details and submit the changes. If the amendment is unsuccessful via the portal, you can email the necessary documents to FOMEMA for manual processing.
This feature allows employers to correct any errors in the foreign worker’s information, ensuring that the medical examination process proceeds smoothly.
What Is the Validity of FOMEMA Medical Examination Results?
FOMEMA medical examination results are valid for 180 days from the date of the examination. Employers must ensure that the results are submitted to the Immigration Department within this period to avoid delays in work permit renewals.
If the results expire, employers will need to purchase a new medical form and repeat the examination process. This ensures that foreign workers’ health statuses are up-to-date and compliant with Malaysian health regulations.
How to Handle Unsuitable Medical Examination Results?
If a foreign worker is deemed unsuitable after the medical examination, employers can request an “Unsuitable” slip from the FOMEMA Online Portal. The slip provides details about the reason for the unsuitability, which can be used to address the issue. In some cases, employers may need to send the worker back to their home country, depending on the severity of the health condition.
FOMEMA also offers a special renewal process for workers who were previously deemed unsuitable, allowing them to undergo another medical examination.
What Are the Additional Tests Required by FOMEMA?
FOMEMA requires foreign workers to undergo additional tests for Methamphetamine, Filariasis, and Hepatitis C. These tests were introduced in response to rising cases of these conditions in Malaysia.
The Methamphetamine test aims to curb drug abuse, while the Filariasis and Hepatitis C tests are part of Malaysia’s efforts to eliminate these diseases by 2025 and 2030, respectively. These additional tests ensure that foreign workers are free from these conditions, contributing to public health and safety.
How to Schedule an Appointment with a Panel Clinic?
To schedule an appointment with a panel clinic, employers are strongly encouraged to contact the clinic as soon as they obtain the medical examination form. Scheduling an appointment ensures that the foreign worker can undergo the examination without delays.
Employers should also accompany the worker to the clinic to assist with language barriers and ensure that they are aware of the worker’s health status. This proactive approach helps streamline the medical examination process and ensures compliance with FOMEMA’s requirements.
What Are the Consequences of Not Registering Foreign Workers with FOMEMA?
Failure to register foreign workers with FOMEMA can result in legal penalties and delays in work permit renewals. Employers are required to register their workers within 72 hours of their arrival in Malaysia and ensure that they undergo annual medical examinations.
Non-compliance with these regulations can lead to fines, deportation of the worker, and potential blacklisting of the employer. It is crucial for employers to adhere to FOMEMA’s requirements to avoid these consequences and maintain a healthy workforce.
How to Request a Refund on FOMEMA?
To request a refund on FOMEMA, you need to log in to the FOMEMA Online Portal and click the “Request Refund” section. Provide the necessary details and submit the request. Refunds are typically processed within 14 working days, and the balance will be credited to the employer’s bank account.
However, refunds are not allowed for expired transactions or if the medical examination has already been conducted. This policy ensures that FOMEMA can maintain the integrity of its services and prevent misuse of the refund system.