To login ASIS (Asset and Services Information System), visit the official Ministry of Health (MOH) portal at https://asis.moh.gov.my/Account/Login, enter User Name, Password and click the “Login” button to access the system. If you have forgotten your password, click on the “Forgot Password?” link to reset it. If you are a new user and do not have an account yet, you can click on the “Sign Up!” link to register. Ensure your login credentials are accurate and that your browser is up to date for the optimal experience.
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What Is ASIS in Malaysia’s Healthcare System?
ASIS, or the Asset and Services Information System, is a centralized digital platform used by Malaysia’s Ministry of Health (MOH) to manage and monitor assets and support services across public hospitals and healthcare facilities. It includes modules such as asset tracking, maintenance management, and quality assurance, designed to improve operational efficiency and ensure consistent service delivery.
ASIS functions as the primary database for government-owned and concession company assets, including warranty information, maintenance schedules, and service contracts. ASIS enables the MOH to effectively monitor vendor performance and maintain the reliability of healthcare equipment throughout the public health system, standardising asset and service management nationwide.
How Does ASIS Function Within Hospital Operations?
ASIS functions as an integrated platform that supports every stage of the asset lifecycle within hospital operations, from procurement to maintenance and eventual decommissioning. Hospital engineers and technical staff use ASIS to submit service requests and track maintenance progress in real time, ensuring minimal downtime for critical equipment.
Asset officers update records in ASIS with details such as Government Asset Numbers (GAN), serial numbers, and warranty coverage. For instance, when a biomedical device requires repair, the Biomedical Engineering Maintenance Services (BEMS) module logs the issue, assigns it to a contractor or in-house technician, and monitors the resolution. The system also automates operational workflows, including generating and sending Start/Stop Services Notification Forms (SNF) to notify relevant departments of service activation or suspension. This centralized approach helps hospitals maintain compliance with regulatory standards, improve audit readiness, and ensure accountability in asset management.
What Are the Core Modules of ASIS?
The core modules include ASIS-BI, FEMS, BEMS, CLS, and QAP. ASIS-BI (Business Intelligence) analyzes asset data to generate performance reports. The Facility Engineering Maintenance Services (FEMS) module handles infrastructure upkeep, while BEMS focuses on biomedical equipment. Cleaning & Linen Services (CLS) manages hygiene-related tasks, and the Quality Assurance Program (QAP) evaluates contractor compliance. These modules interconnect to provide real-time updates, such as variation status changes or bulk authorization approvals.
Who Are the Primary Users of ASIS?
Primary users include asset officers, hospital engineers, and hospital directors. Asset officers input and update asset details, such as Service Start/Stop Dates or User Area Codes. Hospital engineers review technical data, validate maintenance requests, and confirm Testing & Commissioning (T&C) results. Hospital directors approve high-level actions, such as bulk closing of monthly variations or finalizing Corrective Action Reports (CAR). External partners, like concessionaires Edgenta or MediServe, access specific modules for collaborative projects.
How Does ASIS Handle Asset Tracking and Identification?
ASIS tracks assets using Government Asset Numbers and Company Asset Numbers. Each asset receives a unique identifier, linking it to procurement records, warranty terms, and supplier contracts. For instance, if a hospital acquires a new MRI machine, the system logs its Main Supplier, warranty period, and Cleanable Area (for CLS-related assets). The Asset Register serves as the master database, accessible to authorized personnel for audits or reporting.
Is ASIS Important In Quality Assurance?
Yes, ASIS is important in quality assurance within Malaysia’s public healthcare system. It integrates quality enforcement directly into operations through its Quality Assurance Program (QAP) module and Shortfall in Quality (SIQ) alerts. When there is a deviation from expected standards, such as delays in biomedical service, repeated equipment failures, or contract non-compliance, ASIS automatically flags the issue. It then triggers Corrective Action Requests (CARs) to the responsible parties. Each issue is tagged with a Quality Cause Master code to categorize the root cause, such as human error, vendor delay, or equipment failure.
The system also references the Indicator Master, a centralized list of national benchmark performance metrics, to assess whether services meet required quality levels. Hospital administrators can export QAP data in CSV, PDF, or Excel formats for audits, internal reviews, or comparisons against Ministry of Health (MOH) targets. This ensures transparency, accountability, and consistent service quality across all public hospitals using ASIS.
How Does ASIS Support Maintenance Services?
ASIS coordinates maintenance via FEMS and BEMS modules. Facility engineers submit service requests for infrastructure repairs, while biomedical teams schedule equipment inspections. The system records Remarks History for each task, ensuring accountability. For example, if a hospital’s air conditioning system fails, FEMS logs the issue, assigns a technician, and updates the status upon resolution.
How Is Data Security Managed in ASIS?
ASIS employs Role-Based Access Control (RBAC) and secure authentication protocols. Users log in via https//asis.moh.gov.my/Account/Login with unique credentials. Hospital Staff Master data defines access levels, restricting sensitive functions like Bulk Authorization to senior staff. The system also encrypts attachments, such as SNF supporting documents, to prevent unauthorized edits.
How Can Users Access and Navigate ASIS?
Users access ASIS through the MOH portal using a username and password. New users select “Sign Up!” for account creation, while existing users reset passwords via “Forgot Password?” The Dashboard displays key metrics, such as pending SNF approvals or overdue CARs, with export options for offline review. Hospital directors use the Report Module to assess national performance trends, while engineers filter data by asset type or location.
What Are the Operational Benefits of ASIS?
ASIS reduces manual workflows and improves data accuracy. Automated alerts, like SNF notifications, eliminate paper-based requests. Bulk Closing features expedite month-end processes, and real-time updates ensure all stakeholders access current records. For example, a hospital director can approve multiple variation status updates simultaneously, saving administrative time.
How Does ASIS Integrate With External Systems?
ASIS integrates with external systems primarily through partnerships with concession companies and standardised data protocols. For example, third-party vendors such as Edgenta UEMS, which is one of the key concessionaires in Malaysian public hospitals, need to customise their internal systems to align with ASIS requirements.
Through this integration, data such as preventive maintenance schedules, service logs, and downtime records from vendors’ platforms are synchronized with the central ASIS Asset Register. This ensures that all asset-related data is consolidated in one authoritative system, regardless of which contractor performs the service. Notifications and performance metrics from these vendors are fed into ASIS modules, including quality assurance and audit tracking, enabling transparent oversight by the Ministry of Health (MOH).