DBayar DBKL (dbayar.dbkl.gov.my) 2025

To login DBayar DBKL, visit the official portal at https://dbayar.dbkl.gov.my. Enter your MyKad number, passport number, ROC, ROS, or PTJ number in the username field. Input your registered password and click “Log Masuk”. If you are a first-time user, activate your account by clicking “Aktifkan Sekarang”. For forgotten passwords, select “Lupa Kata Laluan” to reset via email.

Sign In DBayar DBKL

What Is DBayar DBKL?

DBayar DBKL is an online payment portal managed by Dewan Bandaraya Kuala Lumpur (DBKL) for residents and businesses in Kuala Lumpur. The platform facilitates digital transactions for municipal services such as assessment tax (cukai taksiran), rental payments (sewaan perumahan, parkir, gerai pasar), and contractor invoice settlements. DBKL launched the portal to replace manual payments, aiming for a paperless system by 2024.

How to Access DBayar DBKL for the First Time?

First-time users must activate their account before logging in. Navigate to the DBayar DBKL portal and click “Aktifkan Sekarang”. Provide your MyKad or passport number, email, and phone number for verification. A confirmation link will be sent to your email to complete registration. Once activated, use your credentials to log in.

You need a registered username and password to access DBayar DBKL. The username can be your MyKad number (for individuals), ROC/ROS number (for businesses), or PTJ number (for government agencies). Ensure your password meets security criteria (e.g., uppercase letters, numbers). If logging in from a new device, verify your identity via OTP sent to your registered email or phone.

How to Reset a Forgotten DBayar DBKL Password?

If you forget your password, click “Lupa Kata Laluan” on the login page. Enter your registered MyKad or passport number. A password reset link will be emailed to you. Follow the instructions to create a new password. For security, avoid using easily guessable passwords like birth dates or sequential numbers.

What Services Are Available After Logging into DBayar DBKL?

After logging in, users can pay bills, view transaction history, and manage accounts linked to DBKL services. Key services include assessment tax payments, rental invoices for DBKL properties, parking fees, and market stall rentals. The portal also provides downloadable receipts for record-keeping.

Clear your browser cache and cookies if the login page fails to load. Ensure your internet connection is stable. Use updated browsers like Chrome, Firefox, or Edge. If the issue persists, contact DBKL’s support via ADU@KL (https://adukl.dbkl.gov.my) or call 03-2617 9000.

What Payment Methods Are Accepted on DBayar DBKL?

DBayar DBKL accepts FPX online banking, credit/debit cards (Visa, Mastercard), and e-wallets. Payments are processed in real-time, with receipts generated immediately. For bulk payments (e.g., multiple invoices), use the FPX option for direct bank transfers.

How to Verify Successful Payments on DBayar DBKL?

Check your transaction status under the “Akaun Saya” section after payment. A successful transaction displays a reference number and timestamp. DBKL also sends payment confirmations to your registered email. Retain these records for disputes or audits.

What Are the Security Measures for DBayar DBKL?

DBayar DBKL uses encryption (SSL/TLS) to protect user data. Never share your password or OTP with third parties. Enable two-factor authentication if available. DBKL disclaims liability for unauthorized transactions due to user negligence, as stated in their Akta Perlindungan Data Peribadi (APDP) disclaimer.

For technical assistance, visit DBKL’s Menara DBKL 1 office at Jalan Raja Laut or submit a ticket via ADU@KL. The hotline 1-800-88-3255 operates Monday–Friday (8 AM–5 PM). Include your MyKad number and error details for faster resolution.

“Tiada Bil” errors indicate no pending invoices under your account. “Pengaktifan Email Gagal” occurs if the activation link expires (request a new one). Session timeouts happen after 15 minutes of inactivity—re-login to continue.

How to Update Personal Details on DBayar DBKL?

Edit your profile under “Kemaskini Maklumat” after logging in. Changes to your address, phone number, or email require verification via OTP. DBKL updates records within 24–48 hours. Notify DBKL immediately if your MyKad is lost or replaced.

Is DBayar DBKL Accessible via Mobile?

Yes, the portal is mobile-friendly. Use smartphones or tablets to log in via Chrome or Safari. For frequent payments, bookmark the portal or enable browser autofill for faster access. DBKL does not currently offer a dedicated mobile app.

What Are the Penalties for Late Payments on DBayar DBKL?

Late assessment tax payments incur a 10% penalty after the due date (typically 28 February annually). Rental arrears for DBKL properties accrue 8% interest per annum. Settle overdue bills promptly to avoid service disruptions.

How to Check DBKL Invoices Without Logging In?

Use the “Semak Invois” feature on the portal’s homepage. Select the invoice type (e.g., cukai taksiran) and enter your account number. The system displays unpaid bills, but payment requires login.

What Are the Operating Hours for DBayar DBKL?

The portal is available 24/7, except during maintenance (announced via DBKL’s website). Payment processing may delay on weekends or public holidays. For real-time updates, follow DBKL’s official social media channels.

How to Resolve Pending Transactions on DBayar DBKL?

Pending payments may reflect delays in bank processing. Wait 1–2 hours before retrying. If the amount is debited but unpaid in DBayar, contact your bank with the transaction ID. DBKL resolves such cases within 7 working days.

Can Businesses Use DBayar DBKL for Bulk Payments?

Yes, corporate accounts can pay multiple invoices via FPX or bank transfer. Register your business ROC number during activation. For high-volume transactions, request a merchant API integration from DBKL’s IT department.

How to Dispute Incorrect Charges on DBayar DBKL?

Submit a dispute via ADU@KL with payment proof (screenshots, receipts). DBKL investigates within 14 working days. Overpaid amounts are refunded via bank transfer or credited to your next bill.

What Are the Benefits of Using DBayar DBKL Over Counter Payments?

DBayar reduces processing time by 90% compared to manual payments. Users avoid queues and access e-receipts for tax filings. The portal also offers payment reminders via email/SMS, minimizing late penalties.

How to Enable Notifications for DBayar DBKL Bills?

Opt-in for alerts in “Tetapan Akaun”. DBKL sends reminders 7 days before due dates. Ensure your email/phone is updated to receive notifications. Unsubscribed users must check the portal manually.

What Backup Options Exist If DBayar DBKL Is Down?

Pay via JomPAY (Biller Code: 6981) or DBKL’s kaunter bergerak (mobile counters) during outages. Keep a transaction record for reconciliation. DBKL posts downtime notices on www.dbkl.gov.my.

How to Link Multiple Properties to One DBayar DBKL Account?

Add properties under “Urus Akaun” after login. Each property requires a separate assessment tax account number. Consolidated billing is unavailable, pay invoices individually.

What Should I Do If My DBayar DBKL Account Is Hacked?

Immediately reset your password and report the breach to DBKL’s cybersecurity team via [email protected]. Monitor transactions for unauthorized activity. DBKL recommends changing passwords every 90 days.

Are There Fees for Using DBayar DBKL?

No transaction fees apply for FPX or card payments. Banks may impose charges—check with your provider. DBKL absorbs processing costs to encourage digital adoption.

How to Request a Payment Extension on DBayar DBKL?

Extensions are case-by-case. Apply via ADU@KL with supporting documents (e.g., medical certificates). DBKL approves up to 30-day extensions for valid reasons, subject to 5% late fees.

What Languages Are Supported on DBayar DBKL?

The portal operates in Bahasa Melayu and English. Switch languages via the dropdown menu. User guides are available in both languages under “Panduan Pengguna”.

How to Provide Feedback About DBayar DBKL?

Use the “Maklum Balas” form on DBKL’s website. Constructive feedback improves system updates. DBKL reviews submissions monthly and responds via email.

DBKL will integrate QRIS payments by Q1 2025 and launch a mobile app for iOS/Android. Scheduled upgrades aim to reduce login errors by 40%. Follow DBKL’s announcements for rollout dates.