To log in to myBSN, visit the myBSN login page, enter your registered username and password, and click “Login.” If you’re a first-time user, you’ll need to register by selecting “First Time Registration” and following the on-screen instructions, which include providing your debit or credit card details, personal identification number, and setting up your login credentials .
For enhanced security, BSN has implemented the BSNSecure feature, which replaces the traditional SMS TAC for transaction approvals. To activate BSNSecure, download the myBSN Mobile App from the Google Play Store or the Apple App Store, log in with your myBSN credentials, and follow the prompts to register and activate BSNSecure on your device . Please note that a 12-hour cooling-off period applies after successful BSNSecure activation before you can perform certain transactions.
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What Is BSN?
Bank Simpanan Nasional (BSN) is a Malaysian government-owned bank specializing in retail banking, savings products, and financing solutions. Established in 1974, it serves individuals and businesses with services like myBSN Internet Banking, BSNeBiz for corporate clients, and savings schemes such as SSP (Sijil Simpanan Premium). BSN operates over 400 branches nationwide and supports digital banking through its myBSN platform.
What is myBSN?
myBSN is BSN’s official online banking platform, that allows customers to manage their accounts conveniently and securely.
How to Login myBSN?
To login to BSN internet banking (myBSN), visit www.mybsn.com.my, enter your username and password, and complete authentication via BSNSecure on the myBSN Mobile App. First-time users must register their accounts, while those who forgot their password can reset it directly on the login page.
What Are the Prerequisites to Login to BSN?
You need an active myBSN account, a registered username and password, and the myBSN Mobile App for BSNSecure authentication. Ensure your device meets the OS requirements (iOS 15.0+, Android 11.0+, or Huawei equivalent). First-time users must complete registration using a BSN debit/credit card and IC number.
How to Register for myBSN Internet Banking?
First-time registration requires a BSN debit/credit card, IC/passport number, and a mobile number linked to your account. Visit www.mybsn.com.my, click “First Time Registration,” and follow the steps to set up your username, password, and security image. After registration, download the myBSN Mobile App to activate BSNSecure.
What Is the Step-by-Step Process to Login to BSN?
Go to www.mybsn.com.my, enter your username and password, and approve the login via BSNSecure on the myBSN Mobile App. The system may prompt for additional authentication, such as a security image or OTP, depending on your settings.
What to Do If You Forget Your BSN Username or Password?
Click “Forgot Username” or “Forgot Password” on the login page and follow the verification steps. You will need your registered IC number and mobile device for OTP validation. Resetting your password requires creating a new one and confirming it via BSNSecure.
What Are the Common Login Issues and Solutions?
Account lockouts occur after 3 failed login attempts, requiring a call to BSN Customer Service at 1-300-88-1900. Ensure your browser supports myBSN (Edge, Chrome, Firefox) and clear cache if pages load incorrectly. For BSNSecure errors, reinstall the app or update your OS.
What Are the Security Tips for BSN Login?
Always access myBSN via the official URL (www.mybsn.com.my) and never through email links. Avoid public Wi-Fi for transactions, log out after sessions, and enable app notifications for real-time alerts. Report phishing sites using the “Notify Us” link on BSN’s portal.
How Does BSNSecure Work for Login Authentication?
BSNSecure is a two-factor authentication (2FA) system embedded in the myBSN Mobile App. After entering your credentials on the web portal, open the app to approve the login request. This replaces SMS OTPs and enhances security against phishing.
What Are the Operating Hours for myBSN Internet Banking?
myBSN services are available from 12.15 AM to 12.00 AM (midnight) daily. Customer support operates from 7.00 AM to 12.00 AM via 1-300-88-1900. Transactions initiated outside these hours may process the next business day.
How to Contact BSN for Login Support?
Call 1-300-88-1900 (local) or +603-2613 1900 (overseas) for assistance with login, BSNSecure activation, or account recovery. Visit a BSN branch for in-person help, especially for device changes or BSNSecure reactivation.